Logistics & Freight Forwarding Expert – Life Sciences

Join time:matters as a Special Service Expert for Life Sciences Logistics — where foresight, precision, and responsibility meet cutting-edge logistics for healthcare and biotech industries. Work at the intersection of science and time, and make a direct impact on what matters most: life.

Facts

  • Location

    Schiphol

  • Employment level

    Direct entry

  • Function

    Customer service

  • Working time

    Full-time / Part-time not excluded

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As a Special Service Expert in our high-performance Life Sciences team, you will:

  • Be the first point of contact for our internal teams and external clients regarding time-critical Life Sciences shipments.
  • Develop tailored transport solutions – from On-Board Courier (OBC) to unaccompanied freight – with a special focus on pharmaceutical, biotech, Cell & Gene, and Radiopharma Logistics.
  • Take professional responsibility for seamless transport execution, ensuring quality, compliance, and customer satisfaction at every step.
  • Monitor global shipments in real-time and manage communication with service partners and logistics providers.
  • Act as part of our central competence team, supporting international branches with your Life Sciences logistics know-how.
Join us behind the scenes – where urgency meets purpose, and logistics becomes personal.

Our team spirit? Strong coffee, sharp minds, and a shared belief that what we do truly matters. We celebrate small wins (and big ones), support each other through high-pressure moments, and never forget that at the end of every delivery is a patient waiting.

At time:matters, no two days are the same – especially in Life Sciences Logistics.

 Behind every critical shipment, there’s a team of experts working with focus, flexibility, and heart. Whether it's coordinating a last-minute cell therapy transport or troubleshooting a delay across time zones, we rely on each other’s expertise and energy.

What you bring:

  • Outstanding customer and service orientation, with a “Yes We Can” attitude – even in challenging situations.
  • Experience in air and/or road transport, ideally in the field of Cell & Gene or radioactive shipments.
  • A solution- and goal-oriented working style, paired with high reliability, initiative, and ownership.
  • Strong interpersonal and communication skills, a positive and professional demeanor, and proven problem-solving ability.
  • Excellent English skills required; Dutch is an advantage.
  • Willingness to work in shifts.
  • Ability to thrive in a hybrid work model – both remotely and in the office.

Please note: Applicants must have the legal right to work in the Netherlands at the time of application. This includes holding an appropriate and valid visa if required. Unfortunately, we are unable to consider applications from individuals who do not meet this requirement.

About time:matters Netherlands B.V.

We at time:matters are the Experts for High Performance and global Special Speed Logistics and we love what we do! We transport urgently needed spare parts, life-saving stem cells and important documents by air, rail and road quickly and reliably from A to B - if required also personally accompanied by an airmates On Board Courier. For our customers, our more than 330 employees worldwide implement tailor-made logistics solutions and make the seemingly impossible possible. Would you like to contribute to the success of time:matters with your unique personality?

www.time-matters.com/de/
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