Build strong partnerships with global clients, deliver tailored logistics solutions, and shape the future of air freight. Join a dynamic team, unlock new opportunities, and make a real impact at a leading aviation company!
Build strong partnerships with global clients, deliver tailored logistics solutions, and shape the future of air freight. Join a dynamic team, unlock new opportunities, and make a real impact at a leading aviation company!
Tasks
What you'll do:
- Manage and develop strategic key customer relationships at regional and/or global level
- Identify new business opportunities and drive long-term growth
- :Develop customer strategies aligned with company objectives
- Prepare and negotiate rate offers, Requests for Quotation (RFQs), National Rate Agreements (NRAs), and incentive agreements
- Analyze sales and customer data to identify opportunities and improve performance
- Act as a key customer contact, providing sales support, consultancy, and tailored solutions
- Represent the company at customer and industry events
- Manage customer escalations, claims, complaints, and business risks
- Monitor Key Performance Indicators (KPIs) and Performance Indicators (PIs) and initiate corrective actions
- Collaborate with internal stakeholders and Key Account Managers across regions to achieve business objectives
Behind the scenes
Requirements
Ideal candidate requirements:
- Bachelor’s degree in Commerce, preferably in Economics/ Marketing or in Logistics Management. Equivalent relevant experience may also be considered
- Minimum 5 years of relevant experience, preferably in the airline, cargo, freight forwarding, or logistics industry
- Strong knowledge and practical experience in operational air freight management, logistics, and the worldwide airfreight market
- Must possess legal work permit in Singapore or Hong Kong
- Proficiency in both written and spoken English
- Strong analytical and conceptual thinking skills, with the ability to combine strategic thinking with operational execution
- Strong professional sales and negotiation skills
- Strong strategic thinking, operational execution, and intercultural awareness
- Good knowledge of Business Administration, Performance Management, and Competition Compliance
- Advanced IT skills, including Microsoft Office
We kindly request that all applicants submit a CV/Resume and Motivation Letter with their application for this position. Thank you!
Company
About Lufthansa Cargo AG
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