Build relationships that keep aviation moving!
Be the trusted partner for our customers, coordinating projects, solving challenges, and delivering exceptional service from start to finish.
Your commitment to excellence will strengthen partnerships and drive success - step into a career where every interaction makes an impact!
Build relationships that keep aviation moving!
Be the trusted partner for our customers, coordinating projects, solving challenges, and delivering exceptional service from start to finish.
Your commitment to excellence will strengthen partnerships and drive success - step into a career where every interaction makes an impact!
Tasks
As the CSM Project Manager, you will perform the following duties:
- Primary point of contact for the customer. Communicate courteously with customers and coordinates to satisfy customers’ requirements and expectations
- Coordination of work scope induction dates, field service events, and internal job management
- Develop and direct procedures and methods that ensure quality standards and budget are met and maintained
- Strong interface with LHT's central functions in Germany and Tulsa, being part of the global network
- Organize and manage multiple priorities and events simultaneously
- Provide problem resolutions to facilitate continuous improvements and improved working relationships
- Preparation of invoices and support of outstanding accounts
- Support of concession requests and invoice disputes
* Perform other duties as assigned by the MES Customer Service Manager
Behind the scenes
Benefits
Flight privileges
15-20 Vacation Days
401k plan
Commuter Benefits
Education
Employee Assistance Program
Family Policy
Flex Holidays
Healthcare
Life Insurance
Long Disability
Short Disability
up to 60 Sick Days
Flight privileges, 15-20 Vacation Days, 401k plan, Commuter Benefits, Education, Employee Assistance Program, Family Policy, Flex Holidays, Healthcare, Life Insurance, Long Disability, Short Disability, up to 60 Sick Days
Requirements
To excel in this role, you will need a combination of the following qualifications:
- High school diploma/GED required
- Bachelor’s degree required
- 3+ years of professional experience, with 1+ year of aviation or engine-related experience preferred
- Fluency in English language equired
- MS Office (Word, Excel and Outlook) as user
- Excellent analytical skills
- Excellent business sense
- Excellent cost consciousness
- Excellent detail oriented
- Excellent innovation
- Excellent communication skills
- Excellent problem solving
- Excellent reasoning ability
- Excellent safety and security
- Excellent leadership skills
- Willingness to travel
- Must possess a valid driver’s license
- Shift work / overtime
- Manage constant time pressure
- Manage high stress levels
- Lift up to 70 lbs
- Outdoor weather conditions
- Noise pollution
- Must possess a legal work permit in the U.S.
* CV/Resume required
* Company may provide relocation assistance
Company
About Lufthansa Technik Engine Services, Inc.
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