We’re looking for a Head of eCommerce Operations (m/f/d) to shape and scale our end-to-end logistics in a post-merger setup. Drive performance, lead partners and build seamless, cost-efficient operations that deliver an outstanding customer experience.

• Lead and scale cross-border eCommerce operations across transport, hubs, fulfilment and returns, including quality and process management.
• Own end-to-end parcel flows across the logistics network—from warehouse to last mile—covering linehaul, customs clearance and delivery.
• Drive operational excellence through continuous process improvement, automation and data-driven decision-making.
• Monitor and steer performance using clear KPIs (e.g. delivery speed, service levels, cost efficiency and quality).
• Build and manage strong logistics partner networks to ensure reliable, scalable and cost-efficient operations.
• Ensure operational readiness for new customers and services, while identifying and resolving bottlenecks to enable sustainable growth and compliance.