Our department is responsible for the development, implementation, and management of customs regulations and processes across the Lufthansa Group – from analyzing international requirements to designing innovative IT solutions.

• You develop and maintain customs guidelines, standards, and policies for the entire Lufthansa Group
• You monitor and analyze international customs regulations and identify resulting courses of action
• You design and optimize customs-relevant processes for imports and exports
• You build innovative IT solutions for customs classification and material master data
• You conduct customs governance audits and self-assessments
• You prepare and coordinate reports
• You design and deliver training measures and develop standardized training content
• You develop, maintain, and communicate customs requirements
• You support the implementation of group-wide environmental requirements related to customs (especially data flows and processes)