IT Product Manager – HR Applications (SAP SuccessFactors – Employee Central / WebSolutions) (m/f/diverse)

  • Location

    Krakow

  • Employment level

    Direct entry

  • Function

    IT

  • Working time

    Full time

Ready to take ownership of HR IT applications within our WebSolutions environment?

As an IT Product Manager you will act as the central interface between business stakeholders, operations, internal IT teams in Germany, and external service providers. You will combine functional understanding of HR processes with technical expertise to maintain reliable system operations!

Ready to take ownership of HR IT applications within our WebSolutions environment?

As an IT Product Manager you will act as the central interface between business stakeholders, operations, internal IT teams in Germany, and external service providers. You will combine functional understanding of HR processes with technical expertise to maintain reliable system operations!

Tasks

  • Manage HR IT applications within the SAP and non-SAP landscape, ensuring stable and efficient daily operations
  • Act as Product Owner for assigned HR applications; incident ownership and 3rd level support coordination
  • Ensure smooth operation of applications supporting global business processes
  • Coordinate internal stakeholders, process owners, operations teams, and external IT providers
  • Collect, analyze, and translate business requirements into technical solutions together with international IT teams
  • Design and implement new functionalities and application enhancements
  • Monitor interfaces and automated processes to ensure performance, integrity, and optimal system usage
  • Drive automation and digitalization initiatives within supported HR processes
  • Manage providers and service delivery in line with agreed SLAs
  • Coordinate releases, upgrades, and testing activities
  • Handle escalations and ensure timely resolution of major incidents
  • Maintain system documentation and oversee application customizing

*Perform all other duties assigned or delegated by supervisors

Behind the scenes

Video: https://player.vimeo.com/video/813204489

Lufthansa Group Business Services

  • New branded and modern office: 200 adjustable desks, several types of meeting rooms, bike amenities, lounge rooms and chill out spaces, cozy kitchens and excellent public transport in a walking distance (rondo Matecznego)

Work-life-balance

  • Flexible working hours from Monday till Friday (start work between 6:00 and 10:00 am)
  • Opportunity to work from each part of Poland
  • Hybrid working model

Development

  • Access to LinkedIn Learning online courses and trainings prepared by our amazing training team
  • Access to online platform with language courses

Employee

  • Integration events
  • Charity initiatives

Benefits

  • Multisport Card
  • Extra social benefits
  • Pre-paid cards
  • Employee referral program

Benefits

Free parking

Flight privileges

Relocation support

Employee events

Hybrid working possible

Flexible working hours

Development programs / Training options

Health Plan

Lockers for cyclists / sportsmen

Free parking, Flight privileges, Relocation support, Employee events, Hybrid working possible, Flexible working hours, Development programs / Training options, Health Plan, Lockers for cyclists / sportsmen

Requirements

  • Bachelor’s or Master’s degree in IT, Business Informatics or related field
  • Min. 3 years of experience managing business-critical IT systems
  • Experience in requirements engineering and translating business needs into IT solutions
  • Solid functional and technical understanding of enterprise IT environments
  • Experience in provider/vendor management and service delivery coordination
  • Practical experience in application operations and service management
  • Ability to communicate complex technical concepts to technical and non-technical stakeholders
  • Fluent English
  • Knowledge of SAP technologies
  • Experience with SAP SuccessFactors Employee Central is highly preferred
  • Understanding of HR processes and HR system landscapes
  • German will be an asset
  • Willingness to participate in international projects and business travel

*CV/Resume required

*Must possess permit to work in Poland

 

The salary offer for this position will be presented after the interview stage, at the time of extending an employment offer, allowing sufficient time to review and discuss the proposed terms of employment and compensation.

Company

About Lufthansa Group Business Services Sp. z o.o.

Lufthansa Group Business Services GmbH (LGBS) is a 100 per cent Lufthansa subsidiary. We offer shared services worldwide for the entire company in the areas of Finance, Business Intelligence & Transformation, Human Resources, Procurement and IT, which we provide or manage ourselves. It’s our goal to harmonize and standardize processes and to continuously make them more efficient and effective. We see ourselves as pioneers in digitization, as well as in the use and distribution of the latest technologies, for example in business process automation. As an internationally operating company, LGBS is represented at locations in Frankfurt, Hamburg, Krakow, Manila and Mexico City and manages BPO providers in Germany and abroad. With the global network of foreign representatives of the Lufthansa Group's field organization, we are also locally anchored and active worldwide.
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