Internship in Technical Training Development/Instructional Design (limited 6-8 months, 80-100%, all genders)

  • Location

    Zürich/Kloten

  • Employment level

    University internship

  • Function

    Administration

  • Working time

    Full-time or part-time

  • Salary

    CHF 2,500.- gross per month for Bachelor and Advanced Federal Diploma of Higher Education students or graduates / CHF 3,000.- gross per month for Master students or graduates

  • Publishing date

    12-31-2025

  • Application deadline

    01-15-2026

Are you passionate about engaging digital learning content and curious about airline operations? Join our Crew Planning & Disposition team at Swiss and support Training & Knowledge Management by creating training resources, ensuring our team has the skills and knowledge they need to succeed!

Starting date: March 01, 2026

You may apply in English or German

Are you passionate about engaging digital learning content and curious about airline operations? Join our Crew Planning & Disposition team at Swiss and support Training & Knowledge Management by creating training resources, ensuring our team has the skills and knowledge they need to succeed!

Starting date: March 01, 2026

You may apply in English or German

Tasks

During this internship, you’ll use Articulate Rise to create engaging digital learning content focused on essential knowledge for the Crew Planning & Disposition department. You’ll translate complex technical information, such as legal documentation and IT software procedures, into simple content.

  • Independently design and develop web-based training (WBT) concepts using Articulate Rise. This includes writing scripts, producing videos or screenshots, and designing interactive elements and exercises to make learning engaging.
  • Create tests to measure learning success and ensure that learning goals are met.
  • Ensure training materials are of high quality and delivered on time.
  • Work closely with stakeholders to gather information and verify the accuracy of materials.
  • Opportunity to take on additional learning and training tasks that align with your strengths.

Behind the scenes

Inspire SWISS with fresh perspectives

Energize SWISS with fresh ideas and help us move forward. You take responsibility from day one, immersing yourself in a dynamic and international company. Take your opportunity to push your skills to a new level and get your entry ticket to the thrilling aviation industry. Are you ready to check in?

Take off your career with SWISS

Personally, you’ll experience a steep learning curve in an exciting setting, developing organizational and social skills. Professionally, you have the opportunity to leave a strong first impression at SWISS positioning yourself in the pole position for a long-term career in the aviation field.

Together, we fly

We connect cultures and create unique experiences. With exceptional crews in the air and a strong foundation on ground. We are a unity, yet many characters. Carrying Switzerland closer to the world. And the world closer to us. We genuinely want our guests to have a great time travelling with us.

Video: https://player.vimeo.com/video/377755417

The leading airline of Switzerland

With one of Europe’s most advanced aircraft fleets, SWISS is a premium airline that provides direct flights from Zurich and Geneva. As a member of the Lufthansa Group, SWISS drives sustainable aviation for our guests, employees and society,  society, offering that distinctive SWISS experience.

Benefits

Subsidized parking or public transport

Company health management

25 days of annual vacation

Flight benefits

Employee and networking events

Remote working (e.g. from home)

Flexible workhours and part-time working models

Discounts

Diversity programmes

Subsidized parking or public transport, Company health management, 25 days of annual vacation, Flight benefits, Employee and networking events, Remote working (e.g. from home), Flexible workhours and part-time working models, Discounts, Diversity programmes

Requirements

Our team is diverse in nationality and background, and values motivation and skills over your specific degree. We seek someone who can work independently yet enjoys teamwork, likes working both in-person and remotely within our hybrid culture and meets the following criteria:

  • You have an HF diploma or are a Bachelor’s/Master’s student or graduate (with at least three semesters completed), preferably in Instructional Design, Education, Communications, Business, or a similar area, and you’re familiar with the basics of instructional design or e-Learning
  • You are interested and motivated to learn about crew planning topics and can adapt quickly to even technical topics and systems
  • You know how to work with modern tools (MS 365, Miro, Generative AI, etc.)
  • Ideally, you have hands-on experience with Articulate Rise (video editing or graphic design is a plus)
  • You have strong written communication skills and pay attention to detail
  • You feel confident communicating in English (German is a plus)

For any questions, please contact our Recruiting Services Center: +41 44 564 22 66

Contact

Viktoria Reichardt

Business Development & Perf. Mgmt.
Swiss International Air Lines AG

Email address for inquiries
recruiting.services@swiss.com

Company

About Swiss International Air Lines AG

Swiss International Air Lines (SWISS) is Switzerland’s leading air carrier. With one of Europe’s most advanced aircraft fleets, SWISS is a premium airline that provides direct flights from Zurich and Geneva to keep Switzerland connected with Europe and the world. Its Swiss WorldCargo division offers an extensive range of airport-to-airport airfreight services for high-value, time-critical and care-intensive consignments. SWISS embodies Switzerland’s traditional values and is dedicated to delivering the highest product and service quality. The company has also set itself ambitious CO2 goals, and plans to halve its 2019 net CO2 emissions by 2030 and make its business and operations entirely carbon-neutral by 2050, particularly by promoting the use of sustainable aviation fuels. SWISS is part of the Lufthansa Group, and is also a member of Star Alliance, the world’s biggest airline network.
www.swiss.com
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