Expert Hub Control (80%, all genders)

  • Location

    Zürich-Airport

  • Employment level

    Direct entry

  • Function

    Ground Handling

  • Working time

    Part time

  • Salary

    CLA

  • Publishing date

    12-29-2025

  • Application deadline

    01-11-2026

As a hub controller, you can expect an interesting and varied task at the heart of the daily operation of SWISS. You are in contact with colleagues from internal departments as well as with numerous external companies.

Starting date: April 01, 2026 or upon agreement

You may apply in English or German.

As a hub controller, you can expect an interesting and varied task at the heart of the daily operation of SWISS. You are in contact with colleagues from internal departments as well as with numerous external companies.

Starting date: April 01, 2026 or upon agreement

You may apply in English or German.

Tasks

The SWISS Hub Control Center coordinates, controls and monitors all handling activities in Zurich, is responsible for the timely flow of information with all departments involved in the ground processes and represents SWISS within the Airport Steering.

  • Monitoring, evaluating and commenting on the various handling tasks at the HUB of ZRH.
  • Responsible for the passenger connection management. Ensuring smooth connections and updating connection information in the various IT systems
  • Correct and timely setting of ETDs based on all available information (ETD management)
  • Assignment of the correct delay codes
  • Decision on extra handling activities outside of the contractual agreements
  • Enforcement of measures and decisions taken against service providers
  • Systematic control of the various service suppliers, analysis of weak points and proposal of improvement measures
     

Behind the scenes

Setting the heartbeat of SWISS

As a member of our operations team, you’ll work at the core of the exciting world of SWISS. Driven by a passion for aviation, you are the pulse that keeps our operations up and running. With the planes, passengers and everything around it in view, you'll orchestrate the journeys from the ground up.

Acquire highly valued expertise

In this dynamic environment, you’ll grow personally in terms of confidence, open communication and decision-making. Within Operations, there are numerous areas for development. Your expertise is highly valued across SWISS, offering many opportunities for career advancement within the company.

Together, we fly

We connect cultures and create unique experiences. With exceptional crews in the air and a strong foundation on ground. We are a unity, yet many characters. Carrying Switzerland closer to the world. And the world closer to us. We genuinely want our guests to have a great time travelling with us.

Video: https://player.vimeo.com/video/377755417

The leading airline of Switzerland

With one of Europe’s most advanced aircraft fleets, SWISS is a premium airline that provides direct flights from Zurich and Geneva. As a member of the Lufthansa Group, SWISS drives sustainable aviation for our guests, employees and society,  society, offering that distinctive SWISS experience.

Benefits

Attractive company pension scheme

Subsidized parking or public transport

13th monthly salary

Company health management

25 days of annual vacation

Flight benefits

Diversity programmes

Paid maternity and paternity leave

Attractive company pension scheme, Subsidized parking or public transport, 13th monthly salary, Company health management, 25 days of annual vacation, Flight benefits, Diversity programmes, Paid maternity and paternity leave

Requirements

  • Several years of experience in Airline Operation (ground handling organization and procedures)
  • Good system knowledge in the area of airline handling and passenger reservations (Altea CM/FM) 
  • Openness, flexibility and stress resistance
  • Team player with excellent communication skills
  • High social skills and commitment
  • Readiness for shift work
  • Great ability to deal with conflict
  • Good knowledge of English and German (Swiss German is an advantage)

For any further questions, please contact our Recruiting Services Center at +41 44 564 22 66.

Contact

Diana Munzinger

Human Resources
Swiss International Air Lines AG

Email address for inquiries
recruiting.services@swiss.com

Company

About Swiss International Air Lines AG

Swiss International Air Lines (SWISS) is Switzerland’s leading air carrier. With one of Europe’s most advanced aircraft fleets, SWISS is a premium airline that provides direct flights from Zurich and Geneva to keep Switzerland connected with Europe and the world. Its Swiss WorldCargo division offers an extensive range of airport-to-airport airfreight services for high-value, time-critical and care-intensive consignments. SWISS embodies Switzerland’s traditional values and is dedicated to delivering the highest product and service quality. The company has also set itself ambitious CO2 goals, and plans to halve its 2019 net CO2 emissions by 2030 and make its business and operations entirely carbon-neutral by 2050, particularly by promoting the use of sustainable aviation fuels. SWISS is part of the Lufthansa Group, and is also a member of Star Alliance, the world’s biggest airline network.
www.swiss.com
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