Join our Team as a SAP CRM/CX Technical Consultant !

Tasks

Advise our customers on the design and implementation of innovative and technically demanding CRM solutions based on SAP Sales and Service Cloud
Regularly expand your knowledge regarding technical and professional innovations in the SAP CX portfolio.
Advising our customers on analysis, optimization, design, and implementation of SAP Sales and Service Cloud
Developing and implementing small and large integration scenarios for our customers in the area of Customer Experience
Opportunity to take on (partial) project management tasks, depending on project size and complexity, on-site and remote
Possibly pre-sales activities to support our sales team in preparing and presenting offers

Behind the scenes

Join Lufthansa Industry Solutions

LHIND

Benefits

Vacation / Christmas bonus

Special deals with selected partners

Employee events

Hybrid working possible

Flexible working hours

Mentoring

Vacation / Christmas bonus, Special deals with selected partners , Employee events, Hybrid working possible, Flexible working hours, Mentoring

Requirements

Completed training/degree and relevant professional experience in IT
Experience in process analysis, requirements specification, technology design, and configuration of CRM solutions, especially in SAP CRM/CX
Strong interest in CRM and Customer Experience, enthusiasm for learning new technologies and methods, and applying this knowledge in customer projects
Ideally, knowledge of SAP integration technologies or hybrid (cloud & on-premise) architecture
Strong consulting skills, flexibility, and communication skills at all levels
Fluent German and English
Willingness to travel for projects

Company

About Lufthansa Industry Solutions Sh.p.k.

Lufthansa Industry Solutions is a service provider for IT consulting and systems integration. The Lufthansa subsidiary supports its customers in the digital transformation of their companies. The customer base includes companies within the Lufthansa Group as well as more than 300 companies in various industries. Headquartered in Norderstedt, Germany, the company employs more than 2.400 people at several branches in Germany, Albania, Switzerland and the USA.

www.lhind.al/

SAP CRM/CX Technical Consultant