We are looking for a dedicated Nexthink Specialist - IT Analyst to support our IT department in improving the end-user experience. You will be responsible for implementing, managing and optimising Nexthink to deliver data-driven insights and improve IT processes.
We are looking for a dedicated Nexthink Specialist - IT Analyst to support our IT department in improving the end-user experience. You will be responsible for implementing, managing and optimising Nexthink to deliver data-driven insights and improve IT processes.
Tasks
- Implementation and configuration of Nexthink solutions for monitoring andoptimising the end user experience.
- Development and management of dashboards, reports and alerts within theNexthink platform.
- Analysis of data to identify weaknesses and opportunities for optimisation in IT processes.
- Ensuring compliance with IT security and data protection policies.
- Continuously developing the use of Nexthink to increase operational efficiency.
- Training and supporting IT colleagues in the use of Nexthink.
Implementation and configuration of Nexthink solutions for monitoring and optimising the end user experience. - Development and management of dashboards, reports and alerts within the Nexthink platform.
- Training and supporting IT colleagues in the use of Nexthink.
Behind the scenes
Requirements
- Degree in IT , business informatics or a comparable qualification.
- Experience in using and managing Nexthink or similar endpoint monitoring software.
- Strong knowledge of data analysis, especially in interpreting and visualising large amounts of data.
- Experience in IT service delivery (e.g. ITIL processes) and end-user support.
- Knowledge of scripting/automation (e.g. PowerShell, Python) to optimise processes. Analytical skills and the ability to make data-driven decisions.
- Strong communication skills to convey technical insights to non-technical stakeholders. Team player mentality with the ability to drive projects independently.
Company
About Lufthansa Industry Solutions Sh.p.k.
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