Aircraft Cabin Management System Tech Support YUL

Hybrid Model (remotely & onsite)

Join our team and provide exceptional Cabin CMS/IFE technical support to the YUL production line.

Your expertise will be key in meeting customer requirements, driving innovation, and ensuring top-quality performance.

Be part of a dynamic environment where your contributions make a direct impact, helping us exceed expectations and achieve success together!

Facts

  • Location

    Montreal, QC

  • Employment level

    Direct entry

  • Function

    Customer service

  • Working time

    Full time

  • Publishing date

    03-25-2025

  • Application deadline

    04-22-2025

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As the Aircraft Cabin Management System Tech Support YUL you will be entrusted with a spectrum of responsibilities, including: 

  • Technical support for the nice® HD Cabin Management / In-Flight Entertainment System (CMS/IFE) on Bombardier Business/Private Jet programs
  • Conduct and witness IFE/CM systems integration tests, trouble shooting, 3rd party interface validations
  • Create and maintain nice® HD system training documentation, perform trainings to customers
  • Carry out communication with LHT’s team in HAM, customers and 3rd party system suppliers. Prepare and take part in technical program meetings
  • Create and optimize processes in the area of own responsibility and monitor compliance with such processes
  • Production line analysis and solutions diagnose and correct aircraft IFE & CMS system defects
  • Train new employees in the field of CMS/IFE system and aircraft integration

 

* Takeover of additional tasks when is required

15 Vacation Days, Education, Employee Assistance Program, Life Insurance, Long Disability, up to 60 Sick Days, Flight benefits

Our Purpose

The Lufthansa Group connects people, cultures, and economies in a sustainable way. 

Our Philosophy - Diversity, Equity, Inclusion, and Belonging is a part of our DNA which enables us to remain innovative and competitive

We are committed to embracing diversity of backgrounds and perspectives, creating equitable opportunities and experiences for all, and fostering an inclusive culture that allows everyone to be their authentic selves

French version here:  Support technique du système de gestion des cabines d'avion YUL

To thrive in this role, we value a combination of the following requirements:

  • High school diploma required
  • GED desirable
  • Professional experience required
  • French language required; English proficiency needed for aviation documentation
  • Excellent analytical skills
  • Excellent cost consciousness
  • Excellent detail oriented
  • Excellent innovation
  • Excellent communication skills
  • Excellent problem solving
  • Excellent quality consciousness
  • Excellent productivity driven
  • Excellent ability to work under pressure
  • Excellent conflict management skills
  • Excellent customer orientation
  • Excellent customer service
  • Excellent commitment
  • Excellent independence
  • Excellent initiative
  • Excellent intercultural awareness
  • Excellent professionalism
  • Excellent reliability
  • Excellent responsibility
  • Excellent teamwork
  • Must possess a legal work permit in Canada

 

* CV/ Resume required

* Company will not provide relocation assistance

About Lufthansa Technik AG

Lufthansa Technik is the world's leading provider of maintenance, repair, overhaul and modification services in the aviation industry. With more than 22.000 employees and over 30 international subsidiaries, the Lufthansa Technik Group offers around 800 customers around the world a complete range of aircraft technology services.

The fascination for flying is what connects us all. In front of the engine or behind the laptop, in logistics or on the smallest individual part. We make aviation safe, rethink it – and still keep our feet on the ground. Because only when every move is perfect and we discover innovative possibilities even in the smallest detail, we are proud. We believe in the potential of the individual. And in the fact that this potential grows best in the community. Our diversity makes us strong and allows us to stand out together.

www.lufthansa-technik.de
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Lufthansa Group
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