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Product Enabler Ancillary Services (f/m/d)

Hybrid Model (remotely & in the office) / Multiple experience levels welcome 

  • Location: Bratislava
  • Employment level: Direct entry
  • Function: Other
  • Working time: Full time
  • Salary: Salary from 1.590,00 Euro gross per month
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We welcome candidates with different levels of professional experience. Depending on your experience, expertise and capabilities, the scope of the role and level of responsibility can develop from contributing within defined work packages to independently driving complex, cross functional topics.  

Tasks

Growing into the role, you will: 

  • Support implementation activities and contribute to assessments and defined solution approaches
  • Document business requirements, product and process information, acceptance criteria and test scenarios
  • Execute testing activities, including defect management, issue resolution and retesting
  • Coordinate stakeholders and follow up on dependencies, risks and open items within assigned work packages
  • Work in an agile environment using JIRA for requirements, testing and project-related activities
  • Build expertise in your product domain while progressively taking on broader responsibility

Taking broader ownership...

  • You will independently drive complex and cross-functional product enablement topics
  • Shape requirements, perform assessments and recommend implementation approaches
  • Coordinate testing, defect resolution and delivery readiness across stakeholders
  • Proactively manage dependencies, risks and open topics and take ownership of successful delivery

Behind the scenes

Support the implementation and further development of ancillary products

As a Product Enabler, you will work at the interface between business and technical teams, contributing to requirements, implementation, testing and delivery readiness for ancillary products such as baggage, seats and upgrades. 

Requirements

Growing into the role:

  • University degree in business, information systems, aviation or a related field
  • Initial experience in business analysis, process management, testing or project coordination
  • Familiarity with agile methodologies and JIRA
  • Analytical mindset, willingness to learn 
  • Basic understanding of business processes, systems and requirements documentation

More experienced candidates:

  • Relevant university degree
  • Several years of experience in business analysis, process management, testing or project coordination
  • Ability to manage complex topics and collaborate across business and technical teams
  • Experience with agile methodologies, JIRA and requirements management
  • Strong skills in assessing requirements, managing risks and driving implementation

Required across all experience levels:

  • Excellent communication and stakeholder management
  • Collaborative mindset
  • Very good written and spoken English
  • Willingness to travel

 

Please submit your CV/Resume and Cover Letter.

All applicants must have the legal right to work in Slovakia.

About Lufthansa Process Management GmbH

With more than 25 years of experience, Lufthansa Process Management is one of the leading service providers in the field of fare distribution and revenue management services for airlines and other companies. To this end, LPM develops and operates databases, decision support systems and technical platforms whose continuous development is aimed particularly at simplifying, automating and accelerating price distribution processes. LPM also offers process consulting in this regard. In addition to the airlines of the Lufthansa Group (e.g. Lufthansa, Swiss, Austrian Airlines, Brussels Airlines or Eurowings Discover), other well-known customers, such as ANA, belong to LPM's customer portfolio. LPM has about 60 employees in Neu-Isenburg (near Frankfurt) and Bratislava, Slovakia and achieves a turnover of about €10 million per year.
Lufthansa Group
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