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Shape the future of HR at Lufthansa Group! As a (Junior) HR Process Architect, you’ll design and optimize HR processes across Recruiting and Employee Lifecycle Management. Partner with international HR, business, and IT teams to drive transformation, improve efficiency, and turn business needs into scalable, future-ready solutions that make a real impact. 

Tasks

  • Design, standardize and optimize Recruitment and Talent Sourcing processes, including implementing new tools and systems, and improve Employee Lifecycle processes from hiring initiation through onboarding
  • Analyze existing processes, identify inefficiencies, develop as-is/to-be models and design scalable solutions
  • Translate business needs into process concepts and system requirements, supporting HR digitalization and transformation
  • Contribute to process roadmaps, implementation of improvements, knowledge transfer and adoption of new ways of working
  • Analyze process performance in terms of quality, cost and efficiency
  • Collaborate with international HR, business and IT stakeholders to align requirements and drive continuous improvement

*Perform all other duties assigned or delegated by supervisors

Behind the scenes

A workplace you will enjoy!

  • Lufthansa Group Business Services is located in Krakow, ul. Wadowicka 3b
  • Modern and welcoming office designed with people in mind
  • Comfortable workspaces and modern facilities create an environment that supports well-being
  • Excellent public transport connections, easy access by bike, and free car parking

Work-life-balance

  • Flexible working hours from Monday till Friday (start work between 6:00 and 10:00 am)
  • Opportunity to work from each part of Poland
  • Hybrid working model

Development

  • Access to LinkedIn Learning online courses
  • Trainings prepared by our amazing training team

Employee

  • Integration events
  • Charity initiatives

Benefits

  • Multisport Card
  • Extra social benefits
  • Pre-paid cards
  • Employee referral program

Requirements

  • German C1 and English min. B2
  • Process Architect: Min. 5 years’ experience in HR Services within SSC/BPO, incl. min. 1 year as Junior Process Architect, Junior Project Manager, Senior Specialist, or equivalent, with exposure to process design and improvement
  • Junior Process Architect: Min. 2 years’ experience in an HR Specialist or comparable role, pref. in an SSC/BPO environment
  • Understanding of E2E Recruiting and ELC processes; knowledge of process analysis, modeling, documentation, optimization, and project management
  • Knowledge of HR/recruiting systems (e.g. SAP HR, SuccessFactors, Workday, ServiceNow)
  • Analytical and problem-solving skills, clear communication, stakeholder management, presentation and facilitation
  • Openness to new technologies and continuous improvement

*CV/Resume required

*Must possess permit to work in Poland

 

The salary offer for this position will be presented after the interview stage, at the time of extending an employment offer, allowing sufficient time to review and discuss the proposed terms of employment and compensation.

Benefits

Free parking

Flight privileges

Relocation support

Employee events

Hybrid working possible

Flexible working hours

Development programs / Training options

Lockers for cyclists / sportsmen

Health programs & health days

Free parking, Flight privileges, Relocation support, Employee events, Hybrid working possible, Flexible working hours, Development programs / Training options, Lockers for cyclists / sportsmen, Health programs & health days

About Lufthansa Group Business Services Sp. z o.o.

Lufthansa Group Business Services GmbH (LGBS) is a 100 per cent Lufthansa subsidiary. We offer shared services worldwide for the entire company in the areas of Finance, Business Intelligence & Transformation, Human Resources, Procurement and IT, which we provide or manage ourselves. It’s our goal to harmonize and standardize processes and to continuously make them more efficient and effective. We see ourselves as pioneers in digitization, as well as in the use and distribution of the latest technologies, for example in business process automation. As an internationally operating company, LGBS is represented at locations in Frankfurt, Hamburg, Krakow, Manila and Mexico City and manages BPO providers in Germany and abroad. With the global network of foreign representatives of the Lufthansa Group's field organization, we are also locally anchored and active worldwide.
Lufthansa Group
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