

Internship Digital Inflight Customer Solutions (all genders)
- Location: Vienna Airport
- Employment level: University internship
- Function: Other
- Working time: Full time
- Salary: The salary for this internship is EUR 1,477.38 - gross/month (38.5 h/week) in accordance with the applicable collective agreement.
As we continue to expand and optimize our existing Lufthansa Group Inflight Connectivity Portals, we are looking for a dedicated individual to shape and further develop the entire content management process.
Start: January 2027 - 6 months fixed-term
Tasks
- You coordinate the collection and handling of new content requirements from various stakeholders such as Group Airlines, Retail Media, Marketing etc
- You prioritize content, plan implementation, and create tickets in our ticketing system
- You are responsible for maintaining and editing content in the CMS, creating engaging copy, and handling smaller design tasks
- You conduct internal reviews, functional tests, and user experience checks, ensuring content consistency across tenants
- You analyze usage data, monitor performance, and derive targeted actions based on your findings
- You will work closely with the team, continuously improve the user experience, effectiveness and support the scaling and centralization of content
Behind the scenes
Requirements
- You are enrolled for the entire period of the internship (current certificate of enrollment must be enclosed with the application)
- You have an excellent command of German and English; French or Italian is an asset
- You think ahead, contribute your own ideas, and actively drive improvements
- You demonstrate initiative, reliability, and a high level of motivation
- You have strong organizational skills and a keen sense of priorities
- You work in a structured and independent manner while maintaining a strong team spirit
- You use the MS Office programs very well
- You have experience in content management, which is considered a bonus
- You possess strong analytical skills, and experience with content performance tools is a plus
- You have an unrestricted work permit for Austria/the European Union
Benefits
Vacation / Christmas bonus
Flight privileges
Cafeteria
Special deals with selected partners
Employee and networking events
Diversity programmes
Work-related public transport
Vacation / Christmas bonus, Flight privileges, Cafeteria , Special deals with selected partners , Employee and networking events, Diversity programmes, Work-related public transport
About Austrian Airlines AG
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