What you'll do:

• Achieve sales targets and manage assigned customer accounts
• Prepare rate offers, negotiate transportation agreements, and secure profitable, long-term business
• Acquire new customers and identify business opportunities using sales tools and market information

• Analyze markets and accounts, develop action plans and collaborate with Inside Sales and the Commercial Team
• Conduct customer visits and sales presentations to promote products and services
• Organize customer events, maintain customer data, and record sales activities in Customer Relationship Management (CRM)
• Promote eChannels and electronic Air Waybills (eAWB)
• Manage long-term capacity agreements (LTCs) and negotiate special rates in coordination with Revenue Management
• Develop tailored logistics solutions with Handling and Inside Sales teams
• Share customer insights with relevant stakeholders and support customer segmentation
• Coordinate the handling of customer claims and complaints in accordance with established procedures