Ready to start your career in airfreight? As an Office Agent, you'll be responsible for the documentary handling of cargo and mail, ensuring smooth and accurate processing under professional supervision.
This is an exciting opportunity to be a part of our unique and rewarding environment!
Ready to start your career in airfreight? As an Office Agent, you'll be responsible for the documentary handling of cargo and mail, ensuring smooth and accurate processing under professional supervision.
This is an exciting opportunity to be a part of our unique and rewarding environment!
Tasks
The Office Agent is responsible for:
- Documentary Acceptances
- Shipment Data Capture
- Prioritization of Export Build-up and Import Breakdown
- Preparation of Export and Import documentation (Manifest, AWBs)
- Handling of irregularities (MSCA, MSAW, FDCA, damages)
- Preparation NOTOC
- Close out flight
- Handling of irregularities (MSCA, MSAW, FDCA, damages)
- Customer contact (Notify customer)
- Hand over AWB and Docs to customer
- Debit charges
Local / Regional Specifics
- Perform Dangerous Goods (DG) acceptance checks in accordance with current IATA Dangerous Goods Regulations (DGR), Lufthansa Cargo policies and applicable regulatory requirements
- Apply carrier-specific DG requirements and restrictions for other airlines operating within the facility
- Coordinate with Sales teams regarding priority, time-critical and special-handling shipments to ensure timely processing and compliance
* Participate in other duties as assigned
Behind the scenes
Benefits
Flight privileges, 15-20 Vacation Days, 401k plan, Commuter Benefits, Education, Employee Assistance Program, Family Policy, Flex Holidays, Healthcare, Life Insurance, Long Disability, Short Disability, up to 60 Sick Days
Requirements
To excel in this role, you will need a combination of the following qualifications:
- High school diploma/GED desirable
- 2-3 years of experience in logistics or air cargo industry desirable
- Fluency in English language required
- Computer skills as user
- Good cost consciousness
- Strong detail oriented
- Strong communication skills
- Good understanding of mathematical concepts
- Good problem solving
- Strong quality consciousness
- Strong productivity driven
- Strong reasoning ability
- Strong safety and security
- Must be willing to work shifts
- Manage constant time pressure
- Manage high stress levels
- Must possess a legal work permit in the U.S.
- Must be willing to work shifts
* CV/Resume required
* Company will not provide relocation assistance
Company
About Lufthansa Cargo AG
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