Occurrence Reporting Processing (70-90%, all genders)

  • Location

    Zürich-Airport

  • Employment level

    Direct entry

  • Function

    Flight Operations

  • Working time

    Part time

  • Salary

    CLA

  • Publishing date

    03-11-2026

  • Application deadline

    03-18-2026

Where reports become insight – and insight drives change.

Starting date: July 01, 2026

You may apply in English or German.

Where reports become insight – and insight drives change.

Starting date: July 01, 2026

You may apply in English or German.

Tasks

As part of the SWISS Reporting Office, you review and assess SRS reports from start to finish, ensuring correct classification, coordination, and follow‑up. You handle regulatory reporting, work with specialists across SWISS, and provide transparent feedback to support a reliable reporting process.

  • Recording, verifying, and distributing incoming SRS reports to the appropriate specialist departments
  • Identifying and managing regulatory reporting obligations (e.g., MOR to FOCA)
  • Processing and managing correspondence and ensuring accurate follow up with authors
  • Maintaining and updating the SRS database to ensure data quality and completeness
  • Supporting preparation of summaries, trend overviews, and reporting documentation
  • Providing administrative and cross departmental support within the SWISS Reporting Office and Protection Management

Behind the scenes

Setting the heartbeat of SWISS

As a member of our operations team, you’ll work at the core of the exciting world of SWISS. Driven by a passion for aviation, you are the pulse that keeps our operations up and running. With the planes, passengers and everything around it in view, you'll orchestrate the journeys from the ground up.

Acquire highly valued expertise

In this dynamic environment, you’ll grow personally in terms of confidence, open communication and decision-making. Within Operations, there are numerous areas for development. Your expertise is highly valued across SWISS, offering many opportunities for career advancement within the company.

Together, we fly

We connect cultures and create unique experiences. With exceptional crews in the air and a strong foundation on ground. We are a unity, yet many characters. Carrying Switzerland closer to the world. And the world closer to us. We genuinely want our guests to have a great time travelling with us.

Video: https://player.vimeo.com/video/377755417

The leading airline of Switzerland

With one of Europe’s most advanced aircraft fleets, SWISS is a premium airline that provides direct flights from Zurich and Geneva. As a member of the Lufthansa Group, SWISS drives sustainable aviation for our guests, employees and society,  society, offering that distinctive SWISS experience.

Benefits

Attractive company pension scheme

Subsidized parking or public transport

Company health management

Flight benefits

Remote working (e.g. from home)

Flexible workhours and part-time working models

Diversity programmes

Paid maternity and paternity leave

Attractive company pension scheme, Subsidized parking or public transport, Company health management, Flight benefits, Remote working (e.g. from home), Flexible workhours and part-time working models, Diversity programmes, Paid maternity and paternity leave

Requirements

Are you ready to bring your strong operational foundation, confident communication skills, analytical precision, and trustworthy approach to handling sensitive information to our team?

  • Proven operational experience
  • Strong knowledge of company structure and operational processes
  • Fluent in German and English, spoken and written
  • Analytical, holistic thinker with high accuracy and attention to detail 
  • Strong organisational, communication, and team oriented skills
  • Trustworthy and acting with integrity when handling confidential information
  • Well‑versed with office software, databases, and IT tools

For any further questions, please contact our Recruiting Services Center at +41 44 564 22 66.

Contact

Mike  Netzhammer

Human Resources
Swiss International Air Lines AG

Email address for inquiries
recruiting.services@swiss.com

Company

About Swiss International Air Lines AG

Swiss International Air Lines (SWISS) is Switzerland’s leading air carrier. With one of Europe’s most advanced aircraft fleets, SWISS is a premium airline that provides direct flights from Zurich and Geneva to keep Switzerland connected with Europe and the world. Its Swiss WorldCargo division offers an extensive range of airport-to-airport airfreight services for high-value, time-critical and care-intensive consignments. SWISS embodies Switzerland’s traditional values and is dedicated to delivering the highest product and service quality. The company has also set itself ambitious CO2 goals, and plans to halve its 2019 net CO2 emissions by 2030 and make its business and operations entirely carbon-neutral by 2050, particularly by promoting the use of sustainable aviation fuels. SWISS is part of the Lufthansa Group, and is also a member of Star Alliance, the world’s biggest airline network.
www.swiss.com
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