Intern/Customer Service Management and Operational Support

Internship position (up to 6 months) / On-site

  • Location

    Tulsa (OK)

  • Employment level

    University internship

  • Function

    Customer service

  • Working time

    Full time

  • Publishing date

    02-19-2026

  • Application deadline

    02-27-2026

Turn data into action. Turn action into impact.

Drive performance excellence by creating and tracking KPI reports that empower teams, strengthen contracts, and transform numbers into real success stories. It's analytics with purpose and you'll lead the way!

Your new chapter begins on June 2026.

Turn data into action. Turn action into impact.

Drive performance excellence by creating and tracking KPI reports that empower teams, strengthen contracts, and transform numbers into real success stories. It's analytics with purpose and you'll lead the way!

Your new chapter begins on June 2026.

Tasks

The Intern/Customer Service Management and Operational Support  is responsible for: 

  • Conducting research in ERP systems, for clarifications, tasks handling and other operational tasks
  • Support with customer status reports by coordinating with different departments and IT systems
  • Data entry, processing and analysis to support internal and external customers
  • Developing of measures to keep a contract profitable (together with Account Manager)
  • Perform support functions and deputized duties as directed by the assigned team manager, leader, supervisor or account manager

 

* Perform all other duties assigned or delegated by supervisors 

Behind the scenes

Join us!

Lufthansa Group is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic in accordance with applicable federal, state, and local laws.

This is an exciting opportunity to be part of a unique and rewarding environment!

We are driven by curiosity, passion, optimism, and the belief that everybody can grow

Are you ready to take off? We are excited to share this journey with you!

Requirements

The ideal Intern/Customer Service Management and Operational Support responsible should meet the following requirements: 

  • High school diploma/GED required
  • Ideally, you are studying Business Administration, Economics, Engineering or similar
  • You must be enrolled in university the entire period of the internship or be in your Gap Year (between Bachelor and Master)
  • First work experience through relevant internships is of advantage
  • English language required
  • Advanced knowledge in MS Excel
  • Attention to detail required
  • Communication skills required
  • Reasoning ability required
  • Interest in airline industry, especially maintenance, repair & overhaul and material management, as well as customer relationship management
  • Excellent oral communication 
  • Excellent customer orientation
  • Excellent customer service
  • Must possess a legal work permit in the U.S.


 * Company will not provide relocation assistance 

 * CV/Resume required 

Company

About Lufthansa Technik Engine Services, Inc.

Lufthansa Technik Engine Services, based in Tulsa, Oklahoma, is the Engine Center of Excellence in the Americas for the Lufthansa Technik Group. As part of the global Mobile Engine Services (MES) network, we offer specialized repairs and maintenance both in-shop and on-wing for customers worldwide. Additionally, we are an OEM-authorized overhaul facility for Rolls Royce corporate jet engines providing midlife, overhaul, and repair services, as well as a field service team that performs maintenance at customer locations around the globe. As a member of the Lufthansa Technik Group, Lufthansa Technik Engine Services stands out as a top employer in the Americas, offering a unique benefits package tailored to our region, competitive wages, best-in-class training, and the opportunity to work and train with a global team.
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Lufthansa Group
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