As an IT Product Manager in HR IT, you will take ownership of HR IT applications within our WebSolutions team, ensuring their stability, performance, and continuous improvement. You will act as a key interface between business, IT teams in Germany, and external service providers, combining functional HR knowledge with strong technical expertise.
As an IT Product Manager in HR IT, you will take ownership of HR IT applications within our WebSolutions team, ensuring their stability, performance, and continuous improvement. You will act as a key interface between business, IT teams in Germany, and external service providers, combining functional HR knowledge with strong technical expertise.
Tasks
- Manage HR IT applications within SAP (incl. SAP SuccessFactors)
- Ensure stable and reliable operation of HR applications for LGBS and Lufthansa Group worldwide
- Coordinate smooth releases, updates, upgrades, and testing activities
- Customize applications according to business and technical requirements
- Build custom and scheduled reports based on business needs
- Handle permissions and access management for assigned HR applications
- Act as the primary contact for IT-related topics for HR process owners and operations
- Take ownership of all issues related to assigned HR applications
- Coordinate Help Desk activities and handle tickets as 3rd level support
- Monitor interfaces and automated processes to ensure integrity, performance and stability
- Manage escalations and ensure timely resolution of major incidents
- Manage external IT service providers and ensure SLA compliance
- Coordinate internal and external stakeholders across business, IT, and operations
- Translate business requirements into technical solutions together with IT teams and providers
*Perform all other duties assigned or delegated by supervisors
Behind the scenes
Benefits
Free parking
Flight privileges
Relocation support
Employee events
Hybrid working possible
Flexible working hours
Development programs / Training options
Health Plan
Lockers for cyclists / sportsmen
Free parking, Flight privileges, Relocation support, Employee events, Hybrid working possible, Flexible working hours, Development programs / Training options, Health Plan, Lockers for cyclists / sportsmen
Requirements
- Bachelor’s or Master’s degree
- Minimum 3 years of experience working with business-critical HR IT systems - SAP Success Factors Learning (LMS - preferred) or a comparable Learning Management System
- At least 3 years of experience analyzing and translating business or functional requirements
- Strong functional and technical understanding of IT systems
- Experience in provider and SLA management
- Experience with SAP SuccessFactors Suite
- Good understanding of HR processes
- Excellent English
- German - nice to have
- Willingness to travel occasionally
*CV/Resume required
*Must possess permit to work in Poland
The salary offer for this position will be presented after the interview stage, at the time of extending an employment offer, allowing sufficient time to review and discuss the proposed terms of employment and compensation.
Oferta wynagrodzenia na tym stanowisku zostanie przedstawiona po zakończeniu etapu interview, tj. na etapie przedstawienia propozycji zatrudnienia z wyprzedzeniem umożliwiającym przeanalizowanie i omówienie proponowanych warunków zatrudnienia i wynagrodzenia.
Company
About Lufthansa Group Business Services Sp. z o.o.
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