Step into a key role as an Office Lead Agent taking the lead in cargo and mail documentation while supporting and guiding Office Agents and providing hands-on assistance on site to keep operations running smoothly.
Apply now and grow your career with us!
Step into a key role as an Office Lead Agent taking the lead in cargo and mail documentation while supporting and guiding Office Agents and providing hands-on assistance on site to keep operations running smoothly.
Apply now and grow your career with us!
Tasks
The Office Lead Agent is responsible for:
- Documentary Acceptances
- Shipment Data Capture
- Prioritization of Export Build-up and Import Breakdown
- Preparation of Export and Import documentation (Manifest, AWBs)
- Handling of irregularities (MSCA, MSAW, FDCA, damages)
- Preparation NOTOC
- Close out flight
- Handling of irregularities (MSCA, MSAW, FDCA, damages)
- Customer contact (Notify customer)
- Hand over AWB and Docs to customer
- Debit charges
- Assists the Cargo Supervisor in monitoring the Office Agent Junior
- Provides feedback to Office Supervisor
- Provides Support to Office Agent
- Supports, co-operates, and communicates with all colleagues
- Participates in staff briefings
* Perform all other duties assigned or delegated by supervisors
Behind the scenes
Benefits
Company bonus (if applicable)
Flight privileges
15-20 Vacation Days
401k plan
Commuter Benefits
Education
Employee Assistance Program
Family Policy
Flex Holidays
Healthcare
Life Insurance
Long Disability
Short Disability
up to 60 Sick Days
Company bonus (if applicable), Flight privileges, 15-20 Vacation Days, 401k plan, Commuter Benefits, Education, Employee Assistance Program, Family Policy, Flex Holidays, Healthcare, Life Insurance, Long Disability, Short Disability, up to 60 Sick Days
Requirements
Are you ready to Take-off with us? Know more about the requirements:
- High school diploma or equivalent required
- 2-3 years of experience in warehouse handling
- Fluency in English required
- Qualification according to CHM / GOM required
- Proficient in MS Office
- Manage constant time pressure
- Manage high stress levels
- Must be willing to work shifts
- Must possess a legal work permit in the U.S.
* CV/Resume required
* Company will not provide relocation assistance
Company
About Lufthansa Cargo AG
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