Cargo Documentation Agent / Administrative Support

Must be willing to work shifts

  • Location

    Atlanta (GA)

  • Employment level

    Direct entry

  • Function

    Logistics / Cargo

  • Working time

    Full time

  • Publishing date

    12-08-2025

  • Application deadline

    12-29-2025

Ready to start your career in airfreight? As an Office Agent, you'll be responsible for the documentary handling of cargo and mail, ensuring smooth and accurate processing under professional supervision.

This is an exciting opportunity to be a part of our unique and rewarding environment!

Ready to start your career in airfreight? As an Office Agent, you'll be responsible for the documentary handling of cargo and mail, ensuring smooth and accurate processing under professional supervision.

This is an exciting opportunity to be a part of our unique and rewarding environment!

Tasks

The Cargo Documentation Agent / Administrative Support is responsible for:

  • Documentary Acceptances
  • Shipment Data Capture
  • Prioritization of Export Build-up and Import Breakdown
  • Preparation of Export and Import documentation (Manifest, AWBs)
  • Handling of irregularities (MSCA, MSAW, FDCA, damages)
  • Preparation NOTOC
  • Close out flight
  • Handling of irregularities (MSCA, MSAW, FDCA, damages)
  • Customer contact (Notify customer)
  • Hand over AWB and Docs to customer
  • Debit charges

 

* Participate in other duties as assigned

Behind the scenes

Our Purpose

The Lufthansa Group connects people, cultures, and economies in a sustainable way.

Our Philosophy- Diversity, Equity, Inclusion, and Belonging is a part of our DNA which enables us to remain innovative and competitive

We are committed to embracing diversity of backgrounds and perspectives, creating equitable opportunities and experiences for all, and fostering an inclusive culture that allows everyone to be their authentic selves

Lufthansa Group is an equal opportunity employer

and does not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic in accordance with applicable federal, state, and local laws.

Benefits

Flight privileges

15-20 Vacation Days

401k plan

Commuter Benefits

Education

Employee Assistance Program

Family Policy

Flex Holidays

Healthcare

Life Insurance

Long Disability

Short Disability

up to 60 Sick Days

Flight privileges, 15-20 Vacation Days, 401k plan, Commuter Benefits, Education, Employee Assistance Program, Family Policy, Flex Holidays, Healthcare, Life Insurance, Long Disability, Short Disability, up to 60 Sick Days

Requirements

To excel in this role, you will need a combination of the following qualifications:

  • High school diploma/GED desirable
  • Professional experience desirable
  • Fluency in English language required
  • Computer skills as user
  • Good cost consciousness
  • Strong detail oriented
  • Strong communication skills
  • Good understanding of mathematical concepts
  • Good problem solving 
  • Strong quality consciousness
  • Strong productivity driven
  • Strong reasoning ability
  • Strong safety and security
  • Must be willing to work shifts
  • Manage constant time pressure
  • Manage high stress levels
  • Must possess a legal work permit in the U.S. 

 

* CV/Resume & Cover Leter required

* Company may provide relocation assistance

Company

About Lufthansa Cargo AG

Lufthansa Cargo Aktiengesellschaft, headquartered in Frankfurt am Main, Germany, is a subsidiary of Deutsche Lufthansa Aktiengesellschaft. Lufthansa Cargo ranks among the world’s leading air freight carriers and currently employs about 4,150 people worldwide. Lufthansa Cargo focuses on the airport-to-airport business. The cargo carrier serves around 300 destinations in more than 100 countries with its own fleet of freighters, the belly capacities of passenger aircraft operated by the Lufthansa Group and an extensive road feeder service network. The bulk of the cargo volume is routed through Frankfurt Airport.
www.lufthansa-cargo.de
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