(Junior) Cash Collection Specialist with German

Kickstart your career in finance!

Join us as a (Junior) Cash Collection Specialist - take ownership of customer accounts, solve payment challenges, and make a real impact every day.

If you’re proactive, detail-oriented, and ready to grow, we want to hear from you!

Facts

  • Location

    Krakow

  • Employment level

    Direct entry

  • Function

    Finance / Accounting / Taxes

  • Working time

    Full time

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  • Maintaining professional and pro-active day-to-day contact with customers (via phone and email) to ensure timely payments
  • Identifying non-payment reasons and analyzing payment behavior
  • Performing analysis, conducting investigations, and reconciling accounts as necessary
  • Preparing and sending documents and reports for customers and internal departments (statement of accounts, balance confirmation, reconciliation files)
  • Managing the dunning process and completing all tasks determined by Collection Strategy and Collection tool in a timely manner
  • Coordinating cash collection and customer inquiries within the Invoicing and Cash Collection cluster
  • Preparing documentation of collection efforts and cooperating with Sales, Legal, and third-party Collection Agencies
  • Following confidential data protection rules and ensuring compliance with internal guidelines and procedures
  • Working with accounting documents and processing data and vouchers
  • Ensuring customer master data in the accounting system is up-to-date

*Perform all other duties assigned or delegated by supervisors

Free parking, Flight privileges, Support for relocation, Employee events (summer festivals, participation in sports competitions etc), Hybrid working possible, Flexible working hours, Development programs / Training opportunities, Health Plan, Lockers for cyclists / sportsmen

Video: https://player.vimeo.com/video/813204489
Lufthansa Group Business Services
  • New branded and modern office: 200 adjustable desks, several types of meeting rooms, bike amenities, lounge rooms and chill out spaces, cozy kitchens and excellent public transport in a walking distance (rondo Matecznego)
Work-life-balance
  • Flexible working hours from Monday till Friday (start work between 6:00 and 10:00 am)
  • Opportunity to work from each part of Poland
  • Hybrid working model
  • Task-based working model
Development
  • Access to LinkedIn Learning online courses and trainings prepared by our amazing training team
  • Access to online platform with language courses
Employee
  • Integration events
  • Charity initiatives
Benefits
  • Multisport Card
  • Extra social benefits
  • Pre-paid cards
  • Employee referral program
  • Master/Bachelor degree or at least accomplished 3rd year of studies in economic disciplines
  • Any accounting experience in respective field (AR, Cash Collection) will be an asset
  • 1 year of experience in accounting field, preferably AR/Cash Collection will be an asset, but is not required
  • Very good or Fluent command of German (written and spoken) min B2 or higher level
  • Very good command of English (written and spoken)
  • Any experience with ERP and accounting systems will be a strong plus
  • Good command of all Windows applications
  • Charted Accountant qualifications will be an asset
  • Diligent, independent and systematic approach to work
  • Communication skills
  • Analytical and conceptual mindset
  • Numerical skills
  • Team player
  • Customer orientation
  • Flexibility and adaptability

*CV/Resume required

*Must possess permit to work in Poland

About Lufthansa Group Business Services Sp. z o.o.

Lufthansa Group Business Services GmbH (LGBS) is a 100 per cent Lufthansa subsidiary. We offer shared services worldwide for the entire company in the areas of Finance, Business Intelligence & Transformation, Human Resources, Procurement and IT, which we provide or manage ourselves. It’s our goal to harmonize and standardize processes and to continuously make them more efficient and effective. We see ourselves as pioneers in digitization, as well as in the use and distribution of the latest technologies, for example in business process automation. As an internationally operating company, LGBS is represented at locations in Frankfurt, Hamburg, Krakow, Manila and Mexico City and manages BPO providers in Germany and abroad. With the global network of foreign representatives of the Lufthansa Group's field organization, we are also locally anchored and active worldwide.

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