Station Agent

Onsite

Join us as a Station Agent and be at the heart of every journey supporting passengers, baggage, and aircraft with a focus on safety, service, punctuality, quality, and efficiency!

Facts

  • Location

    Windhoek

  • Employment level

    Direct entry

  • Function

    Airport Staff

  • Working time

    Full time

  • Publishing date

    08-20-2025

  • Application deadline

    08-27-2025

apply

The Station Agent is responsible for:

  • Take appropriate measures in case of volume-, weight- and trim-critical flights
  • Ensure the aircraft is loaded in accordance with the corresponding loading instruction
  • Ensure necessary communication with relevant local and central departments
  • Calculate and issue tickets incl. re-issues, depending on local set-up in cooperation with RBCs
  • Handle irregularities in providing alternative flights, arranging ground transportation and hotel
  • Carry out all check-in and gate/boarding procedures in accordance with the appropriate guidelines and airline manuals
  • Arrange delivery of delayed baggage in accordance with the appropriate guidelines and airline manuals
  • Follow required safety and security procedures

 

* Taking on special tasks and deputations assigned by the superior

This is an exciting opportunity to be a part of our unique and rewarding environment!

We are driven by curiosity, passion, optimism, and the belief that everybody can grow!

To be successful in this role, you will need to have a combination of the below requirements:

  • High school degree required
  • Vocational training desirable
  • 1-3 years of working experience desirable
  • Fluent knowledge of English, both spoken and written
  • Knowledge of German language desirable
  • Good general education
  • Driving license
  • PC skills
  • Diligent and systematic approach to work
  • Ability to work on own initiative
  • Desire to give excellent service
  • Sales skills, confident manner
  • Ability to make ad-hoc decisions
  • Good sociable and cooperative conduct
  • Team player
  • Possibly psychological aptitude test
  • Manage constant time pressure
  • No permanently assigned work station
  • Weather factors and noise pollution
  • Lifting of luggage up to 23kg/70lb
  • Must be willing to work shifts 
  • Must possess a legal work permit in Namibia

 

* CV/Resume and Motivation Letter required

* Company will not provide relocation assistance 

About Global Load Control

Global Load Control (Pty) Ltd. is a 100% subsidiary of the Lufthansa Commercial Holding providing remote load control and other aviation services for Lufthansa as well as other international airlines. GLC's head offices are located in Cape Town, South Africa, with branches in Belgrade, Serbia, as well as Windhoek, Namibia with latter being a set up for local Station Management services.

www.globalloadcontrol.com
apply
Lufthansa Group
Zurück
zurueck