Team Leader Flight Dispatch JFK

Must be willing to work shift

Lead the future of flight operations at JFK. Become a Team Leader Flight Dispatch and take charge of guiding a skilled team, ensuring seamless operational excellence, supporting crews across North America, and representing SWISS in a dynamic international aviation environment.

Make your experience count. Apply now!

Facts

  • Location

    East Meadow (NY)

  • Employment level

    Direct entry

  • Function

    Flight Operations

  • Working time

    Full time

  • Publishing date

    08-18-2025

  • Application deadline

    09-12-2025

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 The Team Leader Flight Dispatch JFK is responsible for:

  • Provide leadership and guidance to allocated team, ensuring they have the necessary resources and skills to perform their tasks effectively, as well as maintain high standard of work performance
  • Monitor and enhance quality and safety standards in S/ZODN in collaboration with the S/ZOD leadership team
  • Maintain dispatch working procedures, handle occurrence processing (SRS and log), provide feedback to team members, and exchange information with other departments on dispatch-related matters
  • Conduct probation period and yearly evaluation (EAT) interviews with assigned team members, as well as intermediate review/outlook talks
  • Responsible for cost-centre S/ZODN with own budget (head and cost)

* Participate in other duties as assigned

Contact

Recruitment Team

E-mail address for inquiries
recruitment.mex@dlh.de

Flight privileges, 15-20 Vacation Days, 401k plan, Commuter Benefits, Education, Employee Assistance Program, Family Policy, Flex Holidays, Healthcare, Life Insurance, Long Disability, Short Disability, up to 60 Sick Days

Our Purpose

We connect people, cultures, and economies in a sustainable way.

Our Philosophy - Diversity, Equity, Inclusion, and Belonging is a part of our DNA which enables us to remain innovative and competitive

We are committed to embracing diversity of backgrounds and perspectives, creating equitable opportunities and experiences for all, and fostering an inclusive culture that allows everyone to be their authentic selves. 

To be successful in this role, you will need to have a combination of the below requirements:

  • College graduate or equivalent transportation industry experience
  • Extensive Flight Dispatch experience in LX having a good understanding of the flight operations procedures and policies
  • Profound experience with FAA and NavCanada operations procedures and regulations
  • Knowledge of “the essentials” to form and maintain a successful team
  • 5 years of leadership experience, including personnel management
  • Fluency in English lenguage required
  • Word, Excel and Outlook as user
  • Ability to master difficult, challenging and conflict situations
  • Ability to focus and prioritize while maintaining an overview
  • Willingness to travel
  • Must possess a legal work permit in the U.S.

 

 * FAA dispatch license or similar required

 * CV/Resume and Cover Letter required

 * Company may provide relocation assistance

About Swiss International Air Lines AG

Swiss International Air Lines (SWISS) is Switzerland’s leading air carrier. With one of Europe’s most advanced aircraft fleets, SWISS is a premium airline that provides direct flights from Zurich and Geneva to keep Switzerland connected with Europe and the world. Its Swiss WorldCargo division offers an extensive range of airport-to-airport airfreight services for high-value, time-critical and care-intensive consignments. SWISS embodies Switzerland’s traditional values and is dedicated to delivering the highest product and service quality. The company has also set itself ambitious CO2 goals, and plans to halve its 2019 net CO2 emissions by 2030 and make its business and operations entirely carbon-neutral by 2050, particularly by promoting the use of sustainable aviation fuels. SWISS is part of the Lufthansa Group, and is also a member of Star Alliance, the world’s biggest airline network.

www.swiss.com
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