

Crew Management Systems & Crew Planning Officer (m/f/diverse)
Every successful cargo flight is driven by a dedicated team. Join us to drive the global deployment of our pilots and aircraft — ensuring safety, efficiency, punctuality, and cost-effectiveness. Help shape the processes that keep the world’s cargo moving smoothly.
Facts
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Location
Frankfurt / Main
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Employment level
Direct entry
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Function
Logistics / Cargo
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Working time
Full time
These responsible and varied tasks await you:
- Regular updating, content definition and prioritization of requirements (business requirements) for crew management processes
- Defining target processes in crew management systems, continuously improving and optimizing the processes with regard to complexity reduction as well as benchmarking within the Lufthansa Group and the industry standard
- Defining acceptance criteria for service acceptance from the supplier
- Cooperation with the German Federal Aviation Authority, EASA and other domestic and foreign authorities in all areas relevant to flight operations, including correspondence
- Supporting crew planning in daily requirements
- Participation in projects and, if necessary, management of projects for the further development of crew management
Janik Herbst
Head of Crew Management
Lufthansa Cargo AG
holiday / Christmas bonus, Old-age provision / employee retirement, Free parking, Flight privileges, Canteen (subsidized by employer), Discounts / shopping, Employee events (summer festivals, participation in sports competitions etc), Hybrid working possible, Flexible working hours, Development programs / Training opportunities, Mentoring, Doctor‘s office
Ideally, you have the following qualifications:
- A completed university degree relevant to the position or equivalent knowledge and skills gained through relevant training and professional experience
- Professional experience in crew planning, schedule management, or crew control
- Goal-oriented mindset with the ability to quickly understand and evaluate economic relationships
- Strong analytical and conceptual thinking abilities, with a structured and independent approach to work
- Confident demeanor, decision-making capability, and the ability to influence and persuade others
- Team-oriented with a proactive approach to collaboration and fostering a positive work environment
- Excellent communication, negotiation, and presentation skills
- Proficiency in both German and English
Lufthansa Cargo Aktiengesellschaft, headquartered in Frankfurt am Main, Germany, is a subsidiary of Deutsche Lufthansa Aktiengesellschaft. Lufthansa Cargo ranks among the world’s leading air freight carriers and currently employs about 4,150 people worldwide. Lufthansa Cargo focuses on the airport-to-airport business. The cargo carrier serves around 300 destinations in more than 100 countries with its own fleet of freighters, the belly capacities of passenger aircraft operated by the Lufthansa Group and an extensive road feeder service network. The bulk of the cargo volume is routed through Frankfurt Airport.
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