

Cargo Office Agent
On-Site
Ready to start your career in airfreight? As an Office Agent, you'll be responsible for the documentary handling of cargo and mail, ensuring smooth and accurate processing under professional supervision.
This is an exciting opportunity to be a part of our unique and rewarding environment!
Facts
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Location
Atlanta (GA)
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Employment level
Direct entry
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Function
Logistics / Cargo
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Working time
Full time
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Publishing date
07-29-2025
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Application deadline
08-12-2025
The Cargo Office Agent is responsible for:
- Documentary Acceptances
- Shipment Data Capture
- Prioritization of Export Build-up and Import Breakdown
- Preparation of Export and Import documentation (Manifest, AWBs)
- Handling of irregularities (MSCA, MSAW, FDCA, damages)
- Preparation NOTOC
- Close out flight
- Handling of irregularities (MSCA, MSAW, FDCA, damages)
- Customer contact (Notify customer)
- Hand over AWB and Docs to customer
- Debit charges
* Participate in other duties as assigned
Flight privileges, 15-20 Vacation Days, 401k plan, Commuter Benefits, Education, Employee Assistance Program, Family Policy, Flex Holidays, Healthcare, Life Insurance, Long Disability, Short Disability, up to 60 Sick Days
To excel in this role, you will need a combination of the following qualifications:
- High school diploma/GED desirable
- Professional experience desirable
- Fluency in English language required
- Computer skills as user
- Good cost consciousness
- Strong detail oriented
- Strong communication skills
- Good understanding of mathematical concepts
- Good problem solving
- Strong quality consciousness
- Strong productivity driven
- Strong reasoning ability
- Strong safety and security
- Must be willing to work shifts
- Manage constant time pressure
- Manage high stress levels
- Must possess a legal work permit in the U.S.
* CV/Resume & Cover Leter required
* Company may provide relocation assistance
Lufthansa Cargo Aktiengesellschaft, headquartered in Frankfurt am Main, Germany, is a subsidiary of Deutsche Lufthansa Aktiengesellschaft. Lufthansa Cargo ranks among the world’s leading air freight carriers and currently employs about 4,150 people worldwide. Lufthansa Cargo focuses on the airport-to-airport business. The cargo carrier serves around 300 destinations in more than 100 countries with its own fleet of freighters, the belly capacities of passenger aircraft operated by the Lufthansa Group and an extensive road feeder service network. The bulk of the cargo volume is routed through Frankfurt Airport.
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