Quality & Procedures Coordinator (A/C & Ramp Handling)

At Brussels Airlines, we connect people, economies, and cultures. As Belgium’s home carrier and part of the Lufthansa Group, we fly to 90+ destinations, including 17 in Sub-Saharan Africa. Proud ambassadors of Belgium, we bring its best to the world. Ranked #4 in Randstad’s 2025 Employer Brand, we value passion, respect, and excellence.

Facts

  • Location

    Brussels

  • Employment level

    Direct entry

  • Function

    Ground Handling

  • Working time

    Full time

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As Quality & Procedures Coord., responsible for A/C & ramp handling, you ensure that Ops procedures are:

  • Up-to-date & compliant with industry standards
  • Clearly documented & effectively communicated
  • Well implemented through collaboration & training
  • Continuously improved through quality & safety follow-up
  • Maintain and update operational procedures and manuals (Aircraft; Cargo; and Internal Procedures Manual & subdocuments)
  • Coordinate production and updates of operational documents within the Quality & Procedures team
  • Communicate procedures to internal teams and external partners
  • Represent Brussels Airlines in LHG working groups
  • Monitor quality and safety performance, follow up incidents, and implement improvements
  • Contribute to and support operational training within your area of expertise
  • Collaborate across departments to enhance processes and ensure compliance
  •  
Brussels Airlines

SN

  • Bachelor degree or equivalent by experience
  • Minimum 5 years operational experience in Ground Operations
  • Strong knowledge of Altea CM/FM, ICAO/IATA regulations
  • Fluent in English (written and spoken), Dutch and/or French is an advantage
  • Proficient in MS Office
  • Analytical, organized, communicative and a team player
About Brussels Airlines SA/NV

At Brussels Airlines, we are passionate about connecting people, economies, and cultures. As Belgium’s home carrier and one of the four network airlines of the Lufthansa Group, we fly from the heart of Europe to over 90 destinations worldwide, including 17 across Sub-Saharan Africa. Our company culture is warm and inclusive. By focusing on wellbeing & flexibility, we create an empowering environment that gives our more than 3500 people wings.

http://www.brusselsairlines.com
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Lufthansa Group
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