Inside Sales Agent

Join us as an Inside Sales Agent and be the driving force behind our customer success! Support clients, boost sales, and build lasting relationships in a dynamic, global team. If you’re passionate about aviation and thrive in a fast-paced, customer-focused environment, this is your chance to soar with us!

Facts

  • Location

    Vignate

  • Employment level

    Direct entry

  • Function

    Logistics / Cargo

  • Working time

    Full time

  • Publishing date

    06-09-2025

  • Application deadline

    06-30-2025

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What you'll do:

  • Sell and promote actively and efficiently Swiss WorldCargo’s products and capacities at the highest yield possible 
  • Ensure optimal service based on Swiss WorldCargo’s Vision and Quality Standards 
  • Optimize flights/trucks scheduled ex Italy 
  • Tightly collaborate with Executive Sales team
  • Organize optimal workflow
  • Manage sales activities including proactive calls, customer relations, allotment, sales quotations
  • Manage bookings, quotations and ad-hocs considering bi-weekly revenue levels/capacity forecast. Be high yield oriented
  • Sell proactively available capacities
  • Manage allotments and inform sales executive about low-trends and underperformance
  • Cooperate closely with local organizations and Head Quarters in Zurich
  • Be updated with My SWISS WorldCargo news, elaborate market trends, and follow local SOP and guidelines
  • Be responsible of assigned lanes and Customers

 

Contact

Andrea Testori

Head of Cargo Southern Europe

LinkedIn
linkedin.com/in/andrea-testori-194841159
#NewHorizon SWISS WorldCargo

Join our Cargo Team of professionals in a dynamic working environment. Help further build and become part of our highly successful brand in this challenging market. Show us what you have to offer and let us show you what we can do!

Inside Sales Agent

Located in Vignate office

The ideal Inside Sales Agent should meet the following requirements:

  • High School diploma or equivalent
  • Basic IT skills (Word, Excel, internet, e-mail)
  • Additional training or professional development in Customer Service is a plus
  • Experience in the cargo business is an asset
  • Native Italian speaker
  • Proficient in English (written and spoken)
  • German is an asset
  • Open-minded with a positive attitude
  • Flexible and able to perform well under pressure
  • Strong sense of responsibility and task ownership
  • Team-oriented with awareness of cultural diversity
  • Discreet (VAL business) and focused on achieving set goals and priorities
  • Willingness to take risks and initiatives 
  • Willingness to visit customers jointly with Executive Sales and collaborate closely with them
  • Willingness to travel domestic/international for trainings and events when required

 

Please note you must currently be eligible to work and remain indefinitely without any restrictions in the country to which you are making an application. 

 

About Swiss International Air Lines AG

It’s the little differences that make working at SWISS so appealing. The fact, for example, that we treat every detail with care, see quality in terms of hospitality and view nationality through an international lens. In a similar way, we see variety as richness, a job as an experience and SWISS as a world of inspiration. You, too, will be stimulated in our special working environment – one in which, wherever you are, you’ll always feel: Truly SWISS .... where people matter.

www.swiss.com
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