Process Manager

Hybrid Model (remotely & onsite)

Lufthansa Technik Component Services is seeking a motivated Process Manager to analyze, optimize, and implement business processes that boost efficiency and drive improvement. Strong analytical skills, process management experience, and a proactive mindset are key.

If you're passionate about operational excellence in aviation, we want to hear from you!

Facts

  • Location

    Miami (FL)

  • Employment level

    Direct entry

  • Function

    Process Management

  • Working time

    Full-time (tested according to § 7 TzBfG, part-time excluded)

  • Publishing date

    06-05-2025

  • Application deadline

    06-19-2025

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Your tasks as Process Manager, may include, among others:

  • Identify opportunities for process improvements, efficiency gains and cost reduction across various departments
  • Create, update, and maintain comprehensive process documentation, including workflows, standard operation procedures, and best practices
  • Implement and manage change initiatives, ensuring smooth transition and minimal disruption
  • Collaborate with cross-functional teams to gather input, share insights, and drive process improvements
  • Monitor and assess the quality of processes, addressing any issues or deviations promptly
  • Synchronize IT adjustments in collaboration with the T/TI team
  • Thoroughly test and meticulously document results in readiness for IT adjustments
  • Work in projects related to the responsible processes

 

* All other duties as assigned or required

Contact

Isis  Luna

Head of Quality Systems, Lean and Process Improvement

E-mail address for inquiries
isis.luna@ltcs.com

Flight privileges, 15 Vacation Days, 401k plan, Commuter Benefits, Education, Employee Assistance Program, Family Policy, Flex Holidays, Healthcare, Life Insurance, Long Disability, Short Disability, up to 60 Sick Days

Our Purpose

The Lufthansa Group connects people, cultures, and economies in a sustainable way.

Our Philosophy - Diversity, Equity, Inclusion, and Belonging is a part of our DNA which enables us to remain innovative and competitive

We are committed to embracing diversity of backgrounds and perspectives, creating equitable opportunities and experiences for all, and fostering an inclusive culture that allows everyone to be their authentic selves.

To thrive in this role, we value a combination of the following requirements:

  • High school diploma/GED desirable
  • Bachelor’s degree desirable
  • 2 years of experience in MRO or Consultant / Business Intelligence required
  • Experience in process management, analysis, improvement, and design, with a preference for experience in the MRO (Maintenance, Repair, and Operations) environment required
  • Fluency in English language required
  • Knowledge of process improvement methodologies (e.g., Six Sigma, Lean) desirable
  • Knowledge in process design and management, customer service, account management desirable
  • Proficiency in process mapping and documentation tools
  • Willingness to travel
  • Must possess a valid driver’s license
  • Must possess a legal work permit in the U.S.

 

* CV/Resume required

* Company may provide relocation assistance

About Lufthansa Technik Component Services LLC.

Lufthansa Technik is the worldwide leading independent provider of maintenance, repair, overhaul and modification services for civil aircraft. With tailored maintenance programs and state-of-the-art repair methods we ensure the durable reliability and availability of our customers’ aircraft fleets. We are an internationally-licensed maintenance, production and development company. With its six business units (Maintenance, Overhaul, Component Services, Engine Services, Landing Gear Services, and VIP Services and Innovation) the Lufthansa Technik Group offers its approximate 800 customers worldwide, a complete range of services round about aircraft technology.

www.lufthansa-technik.de
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