Product Operations and Project Management (80-100%)

Are you interested in further shaping the success of our document library product, which is used across the Lufthansa Group airlines? Please join our team as a Product Operations & Project Management Specialist.

Starting date: July 01, 2025 or upon agreement

You may apply in English or German. 

Facts

  • Location

    Zürich/Kloten

  • Employment level

    Direct entry

  • Function

    Flight Operations

  • Working time

    Full-time or part-time

  • Salary

    Base Management

  • Publishing date

    05-21-2025

  • Application deadline

    06-01-2025

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You will be responsible for optimizing product operations, managing projects, and ensuring the smooth running of our support and testing processes. You will play a key role in overseeing the quality assurance of our services, managing interfaces with document editors, and handling release execution.

  • Oversee and further develop our testing team in India to ensure high-quality product outputs
  • Be responsible for our support organization and its process flows, ensuring excellent service delivery and continuous management
  • Act as the main point of contact and manage relationships with document editors, ensuring smooth and effective communication
  • Manage the release processes, ensuring the timely and efficient roll-out of new product updates and features in alignment with Product and Project Steering
  • Provide and maintain clear and comprehensive documentation related to the product and its operations
  • Lead various cross-functional projects, ensuring effective coordination and successful project delivery on time and within scope
Contact

Mike Netzhammer

Human Resources
Swiss International Air Lines AG

E-mail address for inquiries
recruiting.services@swiss.com

Attractive company pension scheme, Subsidized parking or public transport, Company health management, 27 days of annual vacation, Flight benefits, Remote working (e.g. from home), Flexible workhours and part-time working models, Diversity programmes, Paid maternity and paternity leave

Video: https://player.vimeo.com/video/377755417
Join SWISS

Our common goal is to make each customer’s flight a true air travel experience. For this, we go the extra mile – always, in every step of the process, worldwide. Join the SWISS team to become part of our fascinating world, where a job turns into a lifetime adventure.

  • Degree in IT, business, economics or similar 
  • Min 3 years of relevant experience (e.g. product operations, project management or similar roles) 
  • Ability to work in a fast-paced, dynamic environment and lead projects to successful completion
  • Strong organizational skills, with the ability to manage multiple tasks simultaneously
  • Excellent communication and interpersonal skills to manage interfaces with various stakeholders
  • Advantageous: Knowledge of document management systems
  • Advantageous: Experience with testing and DevOps processes
  • Advantageous: Experience working in aviation industry
  • Fluent in German and English

For any further questions, please contact our Recruiting Services Center at +41 44 564 22 66. 

About Swiss International Air Lines AG

It’s the little differences that make working at SWISS so appealing. The fact, for example, that we treat every detail with care, see quality in terms of hospitality and view nationality through an international lens. In a similar way, we see variety as richness, a job as an experience and SWISS as a world of inspiration. You, too, will be stimulated in our special working environment – one in which, wherever you are, you’ll always feel: Truly SWISS .... where people matter.

www.swiss.com
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