Office Agent

Are you passionate about the aviation industry? Do you want to be responsible for the documentary handling of cargo and mail under supervision?

If your answer was "yes", then join an International, multicultural and strongly growing company! Apply now!

Facts

  • Location

    Chicago (IL)

  • Employment level

    Direct entry

  • Function

    Logistics / Cargo

  • Working time

    Full time

  • Salary

    Salary range: $22.00 - $26.00 USD per hour

  • Publishing date

    05-09-2025

  • Application deadline

    05-30-2025

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The Office Agent is responsible for the following tasks, among others:

  • Documentary Acceptances
  • Shipment Data Capture
  • Prioritization of Export Build-up and Import Breakdown
  • Preparation of Export and Import documentation (Manifest, AWBs)
  • Handling of irregularities (MSCA, MSAW, FDCA, damages)
  • Preparation NOTOC
  • Close-Out Flight
  • Customer contact (Notify customer)
  • Hand over AWB and Docs to customer
  • Debit Charges

 

* Perform all other duties assigned or delegated by supervisors

Company bonus (if applicable), Flight privileges, 15 Vacation Days, 401k plan, Commuter Benefits, Education, Employee Assistance Program, Family Policy, Flex Holidays, Healthcare, Life Insurance, Long Disability, Short Disability, up to 60 Sick Days

Our Philosophy- Diversity, Equity, Inclusion, and Belonging is a part of our DNA which enables us to remain innovative and competitive

We are committed to embracing diversity of backgrounds and perspectives, creating equitable opportunities and experiences for all, and fostering an inclusive culture that allows everyone to be their authentic selves.

Our Purpose

The Lufthansa Group connects people, cultures, and economies in a sustainable way.

Are you ready to take off with us? You can know more about the requirements below:

  • High school diploma/GED or equivalent desirable
  • Experience in warehouse handling desirable
  • Fluency in English required; additional languages desirable
  • Qualification according to CHM / GOM required
  • MS Office as user
  • Strong ability to work under pressure
  • Good adaptability
  • Good change management
  • Strong oral communication
  • Strong written communication
  • Strong conceptual thinking/ procedure
  • Good conflict management skills
  • Strong customer orientation
  • Strong customer service
  • Strong professionalism
  • Excellent reliability
  • Strong responsibility
  • Excellent teamwork
  • Must be willing to work shifts
  • Must possess a legal work permit in the U.S.

 

* CV/Resume required

* Company will not provide relocation assistance

About Lufthansa Cargo AG

Lufthansa Cargo Aktiengesellschaft, headquartered in Frankfurt am Main, Germany, is a subsidiary of Deutsche Lufthansa Aktiengesellschaft. Lufthansa Cargo ranks among the world’s leading air freight carriers and currently employs about 4,150 people worldwide. Lufthansa Cargo focuses on the airport-to-airport business. The cargo carrier serves around 300 destinations in more than 100 countries with its own fleet of freighters, the belly capacities of passenger aircraft operated by the Lufthansa Group and an extensive road feeder service network. The bulk of the cargo volume is routed through Frankfurt Airport.

www.lufthansa-cargo.de
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Lufthansa Group
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