IT Internship (Power Apps) - Business Process Automation Team

Join our passionate Business Process Automation team as an intern! Gain hands-on experience in project management, IT architecture, security, and more. Help us set up project lifecycle management in Jira for Power Apps and assist in their delivery.

If you're eager to learn and grow with experts, we want to hear from you! Apply now and be part of our team!

Facts

  • Location

    Krakow

  • Employment level

    Direct entry

  • Function

    IT

  • Working time

    Part time

Your main task will be to support the setup of Jira, manage delivery and project tasks for a PowerApp project, and ensure quality assurance.

Additionally, your tasks include:

  • Toolset Analysis: Help gather, analyze, and document the current tools
  • Communication: Manage meetings and communication within the project & work with the BPA Automation Delivery Manager to propose optimized IT solutions
  • Requirement Analysis: Define, gather, analyze, and document business and IT needs from various stakeholders
  • Scenario Development: Create and support new toolset scenarios or changes to existing ones
  • Validation: Validate and verify scenarios and solutions post-project
  • Testing: Conduct user acceptance tests (UAT) with BPA Team members
  • Project Management: Act as the main contact with support from the Senior Project Manager
  • Process Improvement: Suggest improvements using agile methods like SCRUM or Kanban

*Perform all other duties assigned or delegated by supervisors

Free parking, Employee events (summer festivals, participation in sports competitions etc), Hybrid working possible, Flexible working hours, Lockers for cyclists / sportsmen

Lufthansa Group Business Services
  • New branded and modern office: 200 adjustable desks, several types of meeting rooms, bike amenities, lounge rooms and chill out spaces, cozy kitchens and excellent public transport in a walking distance (rondo Matecznego)
Work-life-balance
  • Flexible working hours from Monday till Friday (start work between 6:00 and 10:00 am)
  • Hybrid working model (min. 1 day per week from the office in Krakow is required)
  • Task-based working model
Employee
  • Integration events
  • Charity initiatives

Qualifications

  • Currently pursuing or holding a Master's or Bachelor's degree (preferably in Project Management, Computer Science and Econometrics, or IT in Business)
  • Skills in Microsoft Power Apps
  • Understanding of IT project management methodologies (like Agile)
  • Familiarity with business modeling tools (such as Visio) and ticketing tools (like JIRA or ServiceNow)
  • Proficiency in English (C1 level or higher)

Required Soft Skills

  • Strong communication skills
  • Time management and organizational skills
  • Analytical and conceptual mindset
  • Proactive and self-motivated attitude

Organizational requirements

  • Availability 20 hours per week

*CV/Resume required

*Must possess permit to work in Poland

About Lufthansa Group Business Services Sp. z o.o.

Lufthansa Group Business Services GmbH (LGBS) is a 100 per cent Lufthansa subsidiary. We offer shared services worldwide for the entire company in the areas of Finance, Business Intelligence & Transformation, Human Resources, Procurement and IT, which we provide or manage ourselves. It’s our goal to harmonize and standardize processes and to continuously make them more efficient and effective. We see ourselves as pioneers in digitization, as well as in the use and distribution of the latest technologies, for example in business process automation. As an internationally operating company, LGBS is represented at locations in Frankfurt, Hamburg, Krakow, Manila and Mexico City and manages BPO providers in Germany and abroad. With the global network of foreign representatives of the Lufthansa Group's field organization, we are also locally anchored and active worldwide.

Lufthansa Group
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