Business Process and BI Specialist

What makes the ideas fly? For us – ambition, empathy, responsibility and, of course, our people. Whether aircraft maintenance or engineering, supply chain and logistics, first year apprentice or highly specialized professional, we all are aviationeers who think forward. We keep you flying!

Facts

  • Location

    Sofia

  • Employment level

    Direct entry

  • Function

    Logistics / Cargo

  • Working time

    Full time

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  • Analyze, harmonize, and enhance business processes and tools, ensuring efficiency, user-friendliness, and cross-department alignment.
  • Research and implement data-driven improvements in business intelligence (BI) and digitalization. Evaluate digitalization’s impact on LCS processes.
  • Identify and implement BI opportunities, aligning with stakeholders. Provide 1st-level BI support and resolve inquiries.
  • Maintain and optimize KPI reporting, ensuring data-driven decision-making and continuous process improvement.
  • Support IT solution development, system enhancements, and LTLS digitalization initiatives.
  • Manage system applications, user access, and reporting configurations to meet operational needs.
  • Lead and stabilize projects, prepare documentation, and coordinate stakeholders.

Free parking, Flight privileges, Canteen (subsidized by employer), Discounts / shopping, Employee events (summer festivals, participation in sports competitions etc), Health days, Hybrid working possible, Family days (family gets to know workplace), Flexible working hours, Child friendly, Diversity programs, Development programs / Training opportunities, Mentoring, Fitness studio / sports facilities / company football etc., Lockers for cyclists / sportsmen, Medical Insurance

Lufthansa Technik Sofia

Lufthansa Technik is the world’s leading provider for maintenance, repair and overhaul (MRO). Lufthansa Technik Sofia is part of the Lufthansa Technik base maintenance network. The company is situated at Sofia airport and operates since October 2008.

  • University degree in economics, business management, engineering and/or IT
  • Minimum 4 years of relevant experience
  • Ability to work in an international environment, courteous manner and social skills
  • Diligent, independent, and systematic approach to work
  • Excellent command of the English language, German as an advantage
  • Proficiency in business analyses, data management, interpretation, and visualization
  • Preferably excellent knowledge of BI tools, SQL and Excel
  • Good knowledge of logistics and freight transportation
  • High degree of problem-solving skills and a strategic approach to challenges
  • Reliable and service oriented
  • Willingness to work flexible hours 
About Lufthansa Technik Sofia Limited

Lufthansa Technik Sofia is part of the Lufthansa Technik Group - the world's leading provider of maintenance, repair and overhaul services as well as modifications to the civil aviation industry. With tailor-made maintenance programs and advanced repair techniques, we ensure the reliability and availability of our customers' aircraft fleets. We are independent of aircraft manufacturers and licensed internationally as a repair, manufacturing and development organization. With more than 26,000 employees and over 30 international subsidiaries, the Lufthansa Technik Group offers a full range of services in the fields of maintenance, overhaul, component support, engines, landing gears, VIP services, innovation and digital fleet solutions to around 800 customers worldwide. Lufthansa Technik Sofia has over 1200 employees. Our success is built on our people who are fundamental to our organization.

www.lufthansa-technik.com/lufthansa-technik-sofia
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Lufthansa Group
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