Head of Crew Management Systems (80 - 100%, all genders)

Shared Leadership possible

Lead the Future of Crew Management! We are seeking an innovative Head of Crew
Management Systems to drive transformation, optimize processes, and shape the
future of our global operations. If you're a visionary leader ready to make an impact,
join us and take your career to new heights!

Start: as soon as possible or upon agreement

You may apply in English or German. 

Facts

  • Location

    Zürich/Kloten

  • Employment level

    Direct entry

  • Function

    Planning / Organization

  • Working time

    Full-time or part-time

  • Salary

    Middle Management

  • Publishing date

    01-10-2025

  • Application deadline

    01-24-2025

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  • Lead the strategic development and continuous improvement of Crew Management Systems, effectively guiding teams through a dynamic environment and fostering constructive relationships with stakeholders
  • Drive key IT/business initiatives in Crew Planning & Disposition to boost efficiency and innovation
  • Oversee reliability, compliance, and performance of Crew Management Systems (manpower planning, pairing, rostering, tracking)
  • Ensure high data quality and full adherence to legal/contractual requirements
  • Define coding standards and best practices
  • Provide insights for union negotiations, enhancing crew productivity and quality of life
  • Manage relationships with external vendors
  • Ensure alignment and collaborate with SWISS IT and LH Group IT teams when it comes to Crew systems
Contact

Diana Munzinger

Human Resources
Swiss International Air Lines AG

E-mail address for inquiries
recruiting.services@swiss.com

Attractive company pension scheme, Profit-sharing programme, Subsidized parking or public transport, Company health management, 27 days of annual vacation, Flight benefits, Remote working (e.g. from home), Flexible workhours and part-time working models, Diversity programmes, Paid maternity and paternity leave

Video: https://player.vimeo.com/video/377755417
Join SWISS

Our common goal is to make each customer’s flight a true air travel experience. For this, we go the extra mile – always, in every step of the process, worldwide. Join the SWISS team to become part of our fascinating world, where a job turns into a lifetime adventure.

  • Degree from a university of applied sciences or comparable expertise
  • Proven, exemplary leadership and management skills are a must
  • Excellent communication and social skills, with the ability to engage and influence senior executives and stakeholders across the organization
  • Minimum of 5 years of relevant work experience, including disciplinary leadership of technical or operational teams
  • Experience with agile working methods and frameworks
  • Expertise in airline operations and commercial business
  • Ability to think and act cross-departmentally
  • Strong customer focus and innovation orientation
  • Knowledge of Crew Planning and/or Disposition is an advantage
  • Fluent in English (spoken and written), German is a plus 

Shared position possibility: Please apply as tandem (each partner sends an individual application and refers to the other tandem partner)

For any further questions, please contact our Recruiting Services Center at +41 44 564 22 66. 

About Swiss International Air Lines AG

It’s the little differences that make working at SWISS so appealing. The fact, for example, that we treat every detail with care, see quality in terms of hospitality and view nationality through an international lens. In a similar way, we see variety as richness, a job as an experience and SWISS as a world of inspiration. You, too, will be stimulated in our special working environment – one in which, wherever you are, you’ll always feel: Truly SWISS .... where people matter.

www.swiss.com
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