Duty Manager
Only candidates that meet all requirements will be contacted and in first instance only employees from Greek DLH may be considered
Are you ready for the next step in your career? Do you have experience working in ground operations?
If you are interested in handling all aspects of the ground handling operation for an international company, then, check out this great job opportunity!
Facts
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Location
Athens
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Employment level
Direct entry
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Function
Airport Staff
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Working time
Full time
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Publishing date
12-10-2024
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Application deadline
12-24-2024
The Duty Manager is responsible for but not limited to:
- Acting as customer care ambassador if assigned by Station Manager
- Being present frontline, wearing a LHG uniform,and monitoring performance of all suppliers involved
- Establishing & maintaining operational readiness & compliant handling for designated remote stations as well as alternate airports
- Regular travel to assigned remote stations for turnaround-checks & quality meetings with our service partners
- Fostering quality awareness & high service attitude in daily work
- Intervening in case of shortcomings & ensuring that service basics are adhered to by all providers
- Following Safety Management System requirements of the respective operators
- Reporting operational irregularities according to the operator's manuals
- Being accesible for operational requirements
*All other duties as assigned or required
The ideal Duty Manager should meet the following requirements:
- High school diploma required
- Bachelor's and Master's degree desirable
- Very experienced in ground operations, minimum 3 years
- Fluent Greek and English required
- German desirable
- Knowledge of airport procedures & processes
- Willingness to travel
- Valid driver’s license
- Psychological assessment may be required
- Must be willing to work shifts
- High stress levels
- Outdoor weather conditions
- Strong analytical skills
- Excellent communication skills
- Excellent customer orientation
- Excellent conflict manager skills
- Excellent interpersonal skills
- Excelent intercultural awareness
- Excellent flexibility
- Excellent safety and security
- Excellent quality consciousness
- Strong productivity driven
* CV/Resume required
* Company will not provide relocation assistance
* Must possess a legal work permit in Greece
The Lufthansa Group is an aviation group with operations worldwide. It plays a leading role in its European home market. It plays a leading role in its European home market. With 96,677 employees, the Lufthansa Group generated revenue of EUR 35,442m in the financial year 2023. Deutsche Lufthansa AG is organized into the business segments Network Airlines, Point-to-Point Airlines, the Aviation Services segment with the business segments Logistics, MRO and the other companies and Group functions.
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