Inside Sales Representative
Hybrid Model (remotely & in the office)
The Inside Sales Representative is responsible for spot quotations, making proactive sales calls, managing allocations and bookings. S/he performs opportunity management and customer retention in a team with Outside Sales and promotes the LCAG eServices.
Sounds interesting? We are looking forward to your application!
Facts
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Location
Machelen
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Employment level
Direct entry
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Function
Customer service
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Working time
Full time
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Publishing date
11-18-2024
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Application deadline
12-09-2024
The Inside Sales Representative performs the following duties:
- Enters into transportation agreements with customers
- Processes customer requests and performs bookings
- Books standard and special products
- Makes quotations for ad hoc pricing requests
- Consults customers in finding the right product, and pro-actively sells customer-oriented transport solutions
- Has responsibility for accounts
- Manages LTC bookings and shares information on allocation performance
- Arranges ex-works pick-ups
- Assists in acquiring new accounts and new business
- Supports sales team
- Joins Outside Sales Representative on sales visits as required
- Actively shares information about activities, offers, strengths and weaknesses of market participants with the Outside Sales Representative
- Processes charter requests with the Network-on-Demand team
- Manages account data in the CRM tools and communicates updates to relevant stakeholders
- Actively pushes the eChannel usage and follows up Spot Quotes
- Acts as touch point for claims and complaints
- Participates in local sales events
The ideal Inside Sales Representative should meet the following requirements:
- High school diploma/GED required
- Bachelor's degree desirable
- 1-2 years cargo experience or equivalent required
- English language skills required
- Dutch and/or French desirable
- Industry knowledge (Airfreight, Logistics, Transportation, Sales) required
- Advanced IT knowledge, preferably including MS Word, Excel, PowerPoint, and Outlook
- Knowledge of all relevant LH Cargo systems
*Must possess a legal work permit in Belgium
Lufthansa Cargo Aktiengesellschaft, headquartered in Frankfurt am Main, Germany, is a subsidiary of Deutsche Lufthansa Aktiengesellschaft. Lufthansa Cargo ranks among the world’s leading air freight carriers and currently employs about 4,150 people worldwide. Lufthansa Cargo focuses on the airport-to-airport business. The cargo carrier serves around 300 destinations in more than 100 countries with its own fleet of freighters, the belly capacities of passenger aircraft operated by the Lufthansa Group and an extensive road feeder service network. The bulk of the cargo volume is routed through Frankfurt Airport.
www.lufthansa-cargo.de
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