Allrounder in the Medical Operation Center (m/f/d) (several positions)

Are you passionate about emergency medicine and patient transportation for an airline group? Then our "Passenger Medical Care & Medical Operation Center" (MOC) team in Frankfurt looks forward to hearing from you.

Facts

  • Location

    Frankfurt / Main

  • Employment level

    Direct entry

  • Function

    Occupational Health / Safety

  • Working time

    Full time

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You should have professional experience and preferably knowledge of patient transportation in order to carry out the following tasks, for example:

  • Acceptance of medical inquiries from our international customers
  • Preparing the documents required by our experienced flight physicians to assess fitness to fly
  • Communicating with internal and external service providers
  • Managing transportation on Lufthansa flights in the booking system
  • Collaboration on overarching topics such as quality management
Contact

Lukas Dr. Dehé

E-mail address for inquiries
lukas.dehe@dlh.de

Free parking, Lufthansa shares, Payments layer supplements, Flight privileges, Canteen (subsidized by employer), Jobticket / Subsidized public transport, Discounts / shopping, Employee events (summer festivals, participation in sports competitions etc), Part-time models, Development programs / Training opportunities, Doctor‘s office, 13th monthly salary

Medical Services & Health Management Lufthansa Group

The Passenger Medical Care & Medical Operation Center (FRA GM/C) is the emergency and transport medical competence center of Lufthansa Group Business Services' Medical Services & Health Management Lufthansa Group (FRA GM).

We are responsible for organizing patient transports on Lufthansa, Austrian Airlines and Discover Airlines flights and are the point of contact for PWD guests (passengers with disabilities).

Together, we take care of sick crews and analyze medical emergencies on board in order to incorporate the key aspects into the on-board equipment and first aid training for flight attendants.

We are looking for the following qualifications and skills:

  • Secondary school leaving certificate and completed training in the medical field (emergency paramedic, health and
    nurse, medical assistant, or similar)
  • Good knowledge of English (other foreign languages desirable)
  • Responsible, precise and service-oriented way of working
  • Ability to work in a team as well as good contact and cooperation skills
  • Shift work is no problem for you (daily from 06:00 - 22:30)

You think you don't have everything (yet)? Don't worry, we stand for diversity in every respect. Convince us with your personality!

About Lufthansa Group Business Services GmbH

We offer shared services worldwide for the entire Lufthansa Group in the areas of Finance, Business Intelligence & Transformation, Human Resources, Procurement and IT as well as Occupational Safety and Medical Services, which we provide or manage ourselves. Our primary goal: professionalism. We achieve this on the one hand by harmonising and standardising processes and on the other hand by continuously increasing their efficiency and effectiveness. In doing so, we see ourselves as a protagonist in digitalisation, as well as in the use and dissemination of the latest technologies, for example in the area of business process automation. As an internationally operating company, we are represented at locations in Frankfurt, Hamburg, Munich, Delhi, Hong Kong, Johannesburg, Krakow, Manila, Mexico City, New York City and Vienna and manage business process outsourcing (BPO) providers at home and abroad.

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Lufthansa Group
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