Hospitality & Catering Projects (80-100%, all genders)

Would you like to shape the future SWISS Inflight Hospitality Experience? Are you passionate about our product, enthusiastic about our guests’ well-being and have strong project lead skills? Apply for this key role within the Hospitality & Catering Team.

Starting date: December 01, 2024 or upon agreement

You may apply in English or German.

Facts

  • Location

    Zürich/Kloten

  • Employment level

    Direct entry

  • Function

    Project Management, Product Management

  • Working time

    Full-time or part-time

  • Salary

    Base Management

  • Publishing date

    10-11-2024

  • Application deadline

    10-23-2024

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You are responsible for a wide range of projects at the inflight product team. You lead and execute front- and back-end projects, you ensure their success working hand in hand with field experts and you translate and prioritize topics according to the hospitality strategy.

  • Develop a project portfolio for inflight hospitality based on team targets, customer needs and trend analysis
  • Execute projects with direct customer impact, e.g. in culinary or comfort, or for back-end processes, e.g. in logistics or invoicing
  • Support project management processes within S/EH
  • Steer projects in close collaboration with the Head of Hospitality & Catering Management
  • Support and manage parts of the buy-on-bord program SWISS Saveurs
  • Commercial management of projects
  • Internal and group-wide project-specific interface management and communication
Contact

Viktoria Schwarz

Human Resources
Swiss International Air Lines AG

E-mail address for inquiries
recruiting.services@swiss.com

Attractive company pension scheme, Subsidized parking or public transport, Company health management, Flight benefits, Remote working (e.g. from home), Flexible workhours and part-time working models, Diversity programmes, Paid maternity and paternity leave

Video: https://player.vimeo.com/video/377755417
Join SWISS

Our common goal is to make each customer’s flight a true air travel experience. For this, we go the extra mile – always, in every step of the process, worldwide. Join the SWISS team to become part of our fascinating world, where a job turns into a lifetime adventure.

  • University degree in hospitality management, business studies or equivalent
  • At least 5 years of professional experience in hospitality, strategy, product & services or commercial areas
  • Several years of experience in data and project management
  • Track-record in project management
  • Knowledge of strategic customer experience management
  • Agile working style and high level of initiative
  • Customer understanding with strong communication skills
  • High interest in hospitality and catering topics
  • Business fluency in written and spoken German and English

For any further questions, please contact our Recruiting Services Center at +41 44 564 22 66.

About Swiss International Air Lines AG

It’s the little differences that make working at SWISS so appealing. The fact, for example, that we treat every detail with care, see quality in terms of hospitality and view nationality through an international lens. In a similar way, we see variety as richness, a job as an experience and SWISS as a world of inspiration. You, too, will be stimulated in our special working environment – one in which, wherever you are, you’ll always feel: Truly SWISS .... where people matter.

www.swiss.com
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