Station Manager Paris

Join the dynamic team at Lufthansa as a Station Manager! Lead our ground operations at the airport, ensuring a smooth and efficient experience for our passengers. Bring your leadership skills and passion for the aviation industry to drive excellence in customer service and operational performance. Apply now and take your career to new heights with Lufthansa!

Facts

  • Location

    Paris

  • Employment level

    Direct entry

  • Function

    Airport Staff, Ground Handling

  • Working time

    Full time

  • Publishing date

    10-03-2024

  • Application deadline

    10-17-2024

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As a team leader of the local duty managers, the Station Manager:

  • is accountable for the safe, secure, economic, punctual and customer orientated planning, execution and continuous assessment of service delivery at the station
  • ensures on behalf of the respective Nominated Persona Ground Operations that all aspects of the ground handling operation are in accordance at all times with safety, security and legal regulations as published in the respective operator’s manuals
  • adapts general processes to local procedures and ensures process loyalty in the local organization
  • ensures a welcoming atmosphere, warm hospitality and personal touch at all points of customer contact with special attention to premium customers, and strives for consistent service improvement
  • ensures that the expectations of all LH Group customers are met or exceeded
  • represents the LHG to all stakeholders and partners
Take off with Lufthansa!

We are looking forward to your application!

The ideal Station Manager should meet the following requirements:

  • Bachelor's degree is required (may be replaced by 5-7 years of work experience in Airline Operations*)
  • Proven leadership experience in managing teams of 4 or more members
  • Strong negotiation skills with a demonstrated ability to influence and achieve favorable outcomes
  • Exceptional customer orientation with a commitment to delivering high-quality service and support
  • Basic knowledge of labor law and its practical application in a business environment
  • Proactive and forward-thinking approach
  • In-depth knowledge of airline and airport procedures and processes
  • High level of safety and security awareness
  • Demonstrated experience in managing teams and people
  • Excellent communication skills, both verbal and written

Please note you must currently be eligible to work and remain indefinitely without any restrictions in the country to which you are making an application.

About Deutsche Lufthansa AG

The Lufthansa Group is an aviation group with operations worldwide. It plays a leading role in its European home market. It plays a leading role in its European home market. With 96,677 employees, the Lufthansa Group generated revenue of EUR 35,442m in the financial year 2023. Deutsche Lufthansa AG is organized into the business segments Network Airlines, Point-to-Point Airlines, the Aviation Services segment with the business segments Logistics, MRO and the other companies and Group functions.

www.lufthansa.com
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