Head of Line Management Purser (all genders)
Become part of our team - let's create journeys together!
Lead the future of cabin management as Head of Line Management Purser! Take on disciplinary and professional leadership, ensure the highest quality standards and shape the crew experience on board through effective management strategies and innovative solutions. Shape a first-class cabin environment with us and set standards for excellent service!
Facts
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Location
Vienna Airport
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Employment level
Leadership Level
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Function
Administration, Flight Attendant / Cabin Crew
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Working time
Full time
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Salary
Anticipated salary: Min. € 110´000 gross/year for full-time. Each salary is commensurate with qualifications and experience. To ensure fair payment, each salary is calculated individually.
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Publishing date
09-28-2024
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Application deadline
10-11-2024
- You will be responsible for the disciplinary and operational management of your team leaders and their teams (approximately 700 Purser I and Purser I)
- You ensure all relevant management standards for the area of Cabin Operations (Cabin OM-A, FSM, CCM, Safety Management System)
- You are responsible for a smooth daily cabin operations as well as strengthening the trust of employees to ensure acceptance of necessary changes on board
- You are responsible for the development and disciplinary and technical management of special qualification teams (e.g. on-board quality team)
- You are responsible for ensuring a high quality standard within Purser I & II as well as supporting and demanding the leadership performance of the pursers on board
- You ensure qualified personnel selection
- You conduct a qualified assessment of incidents on board and initiate necessary quality improvement measures
- You will be responsible for planning, monitoring and reporting the budget for the Line Management Purser area
- You actively communicate with the works council board to further develop topics
Barbara Böhm
Recruiting & Talent Acquisition
Austrian Airlines AG
Business cell phone / ipad, Company car, Subsidized parking or public transport, Company health management, Flight benefits, Employee and networking events, Remote working (e.g. from home), Flexible workhours and part-time working models, Discounts, Diversity programmes
- You hold an academic degree or you have acquired equivalent knowledge through appropriate qualification or many years of professional experience
- You have a very good knowledge of the airline business and all relevant regulations and laws related to flight operations
- You hold an active cabin crew rating or have several years of experience as a manager on boardYou bring experience in recruiting
- You show a strong sense of responsibility and the ability to work effectively in a team
- You maintain a high level of quality and customer orientation
- You have experience in process managementYou hold an unrestricted work permit for Austria
- You possess good written and spoken German and English skills
- You have strong cost awareness
- You possess strong negotiating skills and clarity in communication
- You have the ability to act independently and make decisions
- You bring several years of management experience in large groups, demonstrating strong leadership skills
Please apply exclusively online.
Discover a world full of possibilities. Make your professional dreams come true at Austrian Airlines. We are an open and warmhearted community where internationality and open-mindedness play a major role. Hospitality and service-orientation are our top priorities, we put people – our employees just like our guests – first. We are focusing on creating an inspiring working environment where everyone can feel at home. Together we can create unforgettable experiences and memories. Let’s #CreateJourneysTogether
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