Lead Agent
Are you passionate about aviation? Ready to lead and support in the crucial handling of cargo and mail?
If so, join our dynamic team and be a part of a rapidly growing company! Apply now!
Facts
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Location
Dallas (TX)
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Employment level
Direct entry
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Function
Logistics / Cargo, Ground Handling
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Working time
Full time
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Publishing date
09-05-2024
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Application deadline
09-26-2024
Your main tasks include, among others:
- Documentary Acceptances
- Shipment Data Capture
- Prioritization of Export Build-up and Import Breakdown
- Preparation of Export and Import documentation (Manifest, AWBs)
- Handling of irregularities (MSCA, MSAW, FDCA, damages)
- Preparation NOTOC
- Close out flight
- Handling of irregularities (MSCA, MSAW, FDCA, damages)
- Customer contact (Notify customer)
- Hand over AWB and Docs to customer
- Debit charges
- Assists the Cargo Supervisor in monitoring the Office Agent Junior
- Provides feedback to Office Supervisor
- Provides Support to Office Agent
- Supports, co-operates, and communicates with all colleagues
- Participates in staff briefings
* Perform all other duties assigned or delegated by supervisors
Flight privileges, 15 Vacation Days, 401k plan, Commuter Benefits, Education, Employee Assistance Program, Family Policy, Flex Holidays, Healthcare, Life Insurance, Long Disability, Short Disability, up to 60 Sick Days
To be successful in this role, you will need to have a combination of the below requirements:
- High school diploma/GED desirable
- 2-3 years of experience in warehouse handling desirable
- Experience leading a team
- Fluency in English language required
- Qualification according to CHM / GOM required
- MS Office as user
- Good innovation
- Good cost consciousness
- Good understanding of mathematical concepts
- Strong detail oriented
- Strong communication skills
- Strong problem solving
- Strong quality consciousness
- Strong productivity driven
- Strong reasoning ability
- Strong safety and security
- Strong conflict management skills
- Excellent customer orientation
- Excellent customer service
- Excellent commitment
- Excellent teamwork
- Must possess a legal work permit in the U.S.
* CV/ Resume required
* Company may provide relocation assistance
Lufthansa Cargo Aktiengesellschaft, headquartered in Frankfurt am Main, Germany, is a subsidiary of Deutsche Lufthansa Aktiengesellschaft. Lufthansa Cargo ranks among the world’s leading air freight carriers and currently employs about 4,150 people worldwide. Lufthansa Cargo focuses on the airport-to-airport business. The cargo carrier serves around 300 destinations in more than 100 countries with its own fleet of freighters, the belly capacities of passenger aircraft operated by the Lufthansa Group and an extensive road feeder service network. The bulk of the cargo volume is routed through Frankfurt Airport.
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