Value Stream Lead (m/f/d)

I am a VALUE STREAM LEAD B2B sales, loyalty and customer service – what is your superpower?

You are a digital pioneer? Ask yourself, “What would I do differently if I could change it?” Let’s turn your ideas into reality. Join a dynamic team of digital enthusiasts and professionals and be part of the creative and vibrant team spirit. Become part of the Lufthansa Group Digital Hangar in Frankfurt.

Facts

  • Location

    Frankfurt

  • Employment level

    Direct entry

  • Function

    IT, Planning / Organization

  • Working time

    Full-time or part-time

  • Application deadline

    09-20-2024

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I optimize the entire value stream B2B Sales & Loyalty (group of product teams), ensuring an efficient and effective delivery of value to customers. I am responsible for the vision and the respective products (product / tech focus) within my Value Stream.

What I’ll do:

  • Develop a vision and strategy for the value stream, aligning it with the organization's strategic goals, with a focus on customer-centricity
  • Work closely with cross-functional teams, other Value Stream Leads, Hangar Management
  • Ensure alignment of the value stream strategy with the overall strategy
  • Establish long-term goals and define a roadmap that maximizes value delivery by prioritizing initiatives and considering customer needs, market dynamics
  • Analyze value stream performance using relevant metrics (OKRs, KPIs, key product metrics)
  • Ensure that the technical solutions delivered by the teams adhere to quality standards
  • Provide strong leadership to agile teams, fostering a culture of collaboration, innovation and continuous improvement
  • Manage the budget for the value stream

Profit sharing / LVV (bonus), Free parking, Flight privileges, Canteen (subsidized by employer), Jobticket / Subsidized public transport, Business cell phone / ipad, Discounts / shopping, Employee events (summer festivals, participation in sports competitions etc), Part-time models, Hybrid working possible, Flexible working hours, Development programs / Training opportunities, Mentoring, Fitness studio / sports facilities / company football etc., Free snacks / drinks

Video: https://player.vimeo.com/video/825526476
A day with us

Hotfixes, release cycles, PI planning...- are part of our everyday life. The difference is that you have the opportunity to design the digital touchpoints for passengers of the Lufthansa Group airlines.Your ideas are transformed into customer-centric high-end IT solutions.

Digital Hangar on LinkedIn

What I’ll need:

  • At least 5 years of leadership experience with large cross-functional and intercultural teams in a scaled agile environment
  • At least 10 years of relevant professional experience in delivering strategic products to the organization, in the field of B2B sales, loyalty, customer service (Airline experience is an advantage)
  • Strong communication skills and can analyses between different stakeholders
  • Senior-level experience in leading, coaching, developing teams and practical knowledge of coaching tools in team management
  • Knowledge of software-development processes, digital products, as well as methodologies and frameworks (SAFe, Scrum, Kanban, OKRs)
  • Strong analytical ability, to solve problems in complex environment and cross-functional teams
  • Very good command of English language
About Lufthansa Group Digital Hangar GmbH

Creating the world’s best connected travel experience – physical, human, and digital – for all Lufthansa Group airline brands is our goal. We’re committed to driving the digital transformation and becoming leaders and innovators in developing next-level digital solutions for the airline industry. We operate with 100% focus on delivering tangible value-adding solutions and develop best-in-class features for over 145 million passengers that travel on our 5 airline brands every year.

www.digitalhangar.aero
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