Manager Security Services (m/f/d)
Lufthansa Group Security Operations GmbH (LGSO) bundles and harmonizes the operational security services at the German locations of the LH Group.
The aim of LGSO is to harmonize processes, purchasing and quality of security services in order to improve quality and efficiency.
Facts
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Location
Frankfurt / Main
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Employment level
Direct entry
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Function
Project Management, Security Management
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Working time
Full time
With a focus on quality and customer satisfaction, you will work continuously on further development and develop customized security concepts.
In your role, you will actively design processes and control people and goods checks at the entrances to the assigned operating areas.
- Ensuring the service provider management of Lufthansa Group Security Operations GmbH at the locations in the Rhine-Main area and additionally the decentralized operational areas of LGSO (e.g. CGN)
- Operational control of the assigned areas of LHA according to §9 Aviation Security Act in FRA, various security and reception services on behalf of various LH Group subsidiaries.
- Management of external service providers, in particular specification and quality assurance of services, regular jour-fix with corresponding contact persons, analysis, evaluation and elimination of weak points/deficiencies in the provision of services, issuing of notices of defects if necessary
- Compliance with and assurance of the defined quality standards
- Project management
- Advancing the digitalization of processes
Old-age provision / employee retirement, Free parking, Flight privileges, Canteen (subsidized by employer), Business cell phone / ipad, Discounts / shopping, Employee events (summer festivals, participation in sports competitions etc), Hybrid working possible, Flexible working hours, Development programs / Training opportunities, Doctor‘s office
You enjoy working with service providers and various Group companies in the DLH Group and also feel at home in project and process management.
- Completed studies or completed vocational training with many years of proven professional experience
- Specialist knowledge in the field of security desirable
- Specialist knowledge in the area of service provider management desirable
- Knowledge of security services and aviation security-relevant laws, regulations & corporate guidelines an advantage
- Possibly experience in dealing with authorities (especially aviation security) & audits
- Confident appearance, persuasiveness and assertiveness
- Strong planning and coordination skills
- Making decisions in critical situations
- Demanding decisions
- Ability to work in a team
- Problem-solving skills
- Willingness to travel on business
- Very good verbal and written communication skills in German and English
- Driving license class B
Lufthansa Group Security Operations GmbH (LGSO) is a newly founded group company with the aim of ensuring the operational safety of all German locations of the Lufthansa Group.
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