Key Supplier Manager

Are you a interested in designing, managing, leading and developing a professional Supplier Relationship Management (SRM) for strategic IT service providers? Do you possess IT procurement experience?

If you are a natural team player and interested in supplier management then this is your opportunity!


  • Location


  • Employment level

    Direct entry

  • Function


  • Working time

    Full time

  • Application deadline


Your main tasks include, among others:

  • Contribute to the introduction and implementation of the SRM processes, KPIs and tools within the defined framework
  • Conception of the supplier-specific SRM framework
  • Active supplier management for selected suppliers in cooperation with vendor management
  • Commercial and contractual supplier management of all managed IT contracts incl. extensions/renewals and Change Request Management
  • Performance/KPI measurements of IT contracts and active claim management in case of contract breaches
  • Identification and use of optimization potentials and innovations

* Perform all other duties assigned or delegated by supervisors

Free parking, Flight privileges, Support for relocation, Employee events (summer festivals, participation in sports competitions etc), Hybrid working possible, Flexible working hours, Development programs / Training opportunities, Health Plan, Lockers for cyclists / sportsmen, Have a shower

Lufthansa Global Business Services
  • New branded and modern office: 200 adjustable desks, several types of meeting rooms, bike amenities, lounge rooms and chill out spaces, cozy kitchens and excellent public transport in a walking distance (rondo Matecznego)
  • Flexible working hours from Monday till Friday (start work between 6:00 and 10:00 am)
  • Opportunity to work from each part of Poland
  • Hybrid working model
  • Task-based working model
  • Access to LinkedIn Learning online courses and trainings prepared by our amazing training team
  • Sharing the costs of foreign language classes
  • Integration events
  • Charity initiatives
  • Multisport Card
  • Extra social benefits
  • Pre-paid cards
  • Employee referral program

The ideal Key Supplier Manager must fulfill the following requirements:

  • A university degree in Business Administration, Computer Science, Engineering or a similar discipline
  • 2 years of professional experience in IT procurement, Vendor Management or related function
  • Very good knowledge on IT contracts, terms and regulations, legal aspects, etc.
  • Good IT knowledge and overview about current IT technologies
  • Fluent English language both in writing and verbally
  • Good German skills in writing and verbally
  • Very good communication and analytical skills

* CV/Resume required

* Must possess a legal work permit in Poland

About Lufthansa Group Business Services Sp. z o.o.

Lufthansa Group Business Services GmbH (LGBS) is a 100 per cent Lufthansa subsidiary. We offer shared services worldwide for the entire company in the areas of Finance, Business Intelligence & Transformation, Human Resources, Procurement and IT, which we provide or manage ourselves. It’s our goal to harmonize and standardize processes and to continuously make them more efficient and effective. We see ourselves as pioneers in digitization, as well as in the use and distribution of the latest technologies, for example in business process automation. As an internationally operating company, LGBS is represented at locations in Frankfurt, Hamburg, Krakow, Manila and Mexico City and manages BPO providers in Germany and abroad. With the global network of foreign representatives of the Lufthansa Group's field organization, we are also locally anchored and active worldwide.

Lufthansa Group