Key Supplier Manager (IT Procurement Area) with German

Are you ready for the next step in your career? Would you like to design, manage, lead and develop a professional Supplier Relationship Management (SRM) for strategic IT service providers in IT Purchasing of the Lufthansa Group for various types of IT services?

If so, this job was made for you! Come and see what we have to offer!


  • Location


  • Employment level

    Direct entry

  • Function


  • Working time

    Full time

  • Contributing to the introduction and implementation of the SRM processes, KPIs and tools within the defined framework
  • Conception of the supplier-specific SRM framework
  • Active supplier management for selected suppliers in cooperation with vendor management
  • Commercial and contractual supplier management of all managed IT contracts incl. extensions/renewals and Change Request Management
  • Performance/KPI measurements of IT contracts and active claim management in case of contract breaches
  • Identification and use of optimization potentials and innovations
  • All commercial aspects (e.g. Change Request Management and external obligations)
  • Contractual & legal aspects (Contract- & Claim-Management – incl. Contract Extensions) together with Corporate Legal and Claim Management
  • Ensuring strategic and operative IT Requirements through the "supply base" (strategic Suppliers)
  • Performance Monitoring, Ensure usage of Supplier-Innovation

* Perform all other duties assigned or delegated by supervisors


Free parking, Flight privileges, Support for relocation, Employee events (summer festivals, participation in sports competitions etc), Hybrid working possible, Flexible working hours, Development programs / Training opportunities, Health Plan, Lockers for cyclists / sportsmen, Have a shower

Lufthansa Group Business Services
  • New branded and modern office: 200 adjustable desks, several types of meeting rooms, bike amenities, lounge rooms and chill out spaces, cozy kitchens and excellent public transport in a walking distance (rondo Matecznego)
  • Flexible working hours from Monday till Friday (start work between 6:00 and 10:00 am)
  • Opportunity to work from each part of Poland
  • Hybrid working model
  • Task-based working model
  • Access to LinkedIn Learning online courses and trainings prepared by our amazing training team
  • Access to online platform with language courses
  • Integration events
  • Charity initiatives
  • Multisport Card
  • Extra social benefits
  • Pre-paid cards
  • Employee referral program
  • A university degree in Business Administration, Computer Science, Engineering or a similar discipline
  • Min. 2 years of professional experience in IT procurement, Vendor Management or related function
  • Very good knowledge of IT contracts, terms and regulations, legal aspects etc.
  • Good IT knowledge and overview about current IT technologies
  • Fluent in English (written and spoken) – min C1
  • Good command in German (written and spoken) – min B2
  • Very good command of MS office and Windows applications
  • Very good command of Procurement related tools
  • Analytical and conceptual mindset
  • Strong interpersonal and communication skills
  • Strong co-operation skills
  • Highly independent
  • Customer-oriented
  • Fast learner
  • Interdisciplinary knowledge and interests

* CV/Resume required

* Must possess permit to work in Poland


About Lufthansa Group Business Services Sp. z o.o.

Lufthansa Group Business Services GmbH (LGBS) is a 100 per cent Lufthansa subsidiary. We offer shared services worldwide for the entire company in the areas of Finance, Business Intelligence & Transformation, Human Resources, Procurement and IT, which we provide or manage ourselves. It’s our goal to harmonize and standardize processes and to continuously make them more efficient and effective. We see ourselves as pioneers in digitization, as well as in the use and distribution of the latest technologies, for example in business process automation. As an internationally operating company, LGBS is represented at locations in Frankfurt, Hamburg, Krakow, Manila and Mexico City and manages BPO providers in Germany and abroad. With the global network of foreign representatives of the Lufthansa Group's field organization, we are also locally anchored and active worldwide.

Lufthansa Group