(Junior) Advisor Sales Accounting Support

Are you ready to take another step in your career? Would you like to develop your skills in Finance area in international environment?

If so, this job was made for you! Come and see what we have to offer!

Facts

  • Location

    Krakow

  • Employment level

    Direct entry

  • Function

    Finance / Accounting / Taxes

  • Working time

    Full time

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1st level support helps customers with answering technical, reporting or contract build up questions:

  • First level support for requests concerning TIGER Tool (functions, reporting etc.)
  • Assignment of emails to existing incidents in the tracking tool
  • Capturing of new incidents and allocation to assigned groups within a tracking tool (TrackSpace)
  • Report analyses
  • Monitoring of Tiger Performance and reporting of the data to Product Management
  • Participation in the B2B Corporate Evolution project as manual testers ​

* Perform all other duties assigned or delegated by supervisors

 

Free parking, Flight privileges, Support for relocation, Employee events (summer festivals, participation in sports competitions etc), Hybrid working possible, Flexible working hours, Development programs / Training opportunities, Health Plan, Lockers for cyclists / sportsmen, Have a shower

Video: https://player.vimeo.com/video/813204489
Lufthansa Group Business Services
  • New branded and modern office: 200 adjustable desks, several types of meeting rooms, bike amenities, lounge rooms and chill out spaces, cozy kitchens and excellent public transport in a walking distance (rondo Matecznego)
Work-life-balance
  • Flexible working hours from Monday till Friday (start work between 6:00 and 10:00 am)
  • Opportunity to work from each part of Poland
  • Hybrid working model
  • Task-based working model
Development
  • Access to LinkedIn Learning online courses and trainings prepared by our amazing training team
  • Access to online platform with language courses
Employee
  • Integration events
  • Charity initiatives
Benefits
  • Multisport Card
  • Extra social benefits
  • Pre-paid cards
  • Employee referral program
  • Fluent English (written and spoken - min. B2)
  • Analytic skills
  • Customer orientation
  • Problem solving orientation
  • Experience in Customer Service, Call Center would be an asset
  • Team player
  • Proactivity
  • Previous experience in Sales Accounting would be an asset
  • Knowledge of Corona Warehouse would be an asset

* CV/Resume required

* Must possess permit to work in Poland

 

About Lufthansa Group Business Services Sp. z o.o.

Lufthansa Group Business Services GmbH (LGBS) is a 100 per cent Lufthansa subsidiary. We offer shared services worldwide for the entire company in the areas of Finance, Business Intelligence & Transformation, Human Resources, Procurement and IT, which we provide or manage ourselves. It’s our goal to harmonize and standardize processes and to continuously make them more efficient and effective. We see ourselves as pioneers in digitization, as well as in the use and distribution of the latest technologies, for example in business process automation. As an internationally operating company, LGBS is represented at locations in Frankfurt, Hamburg, Krakow, Manila and Mexico City and manages BPO providers in Germany and abroad. With the global network of foreign representatives of the Lufthansa Group's field organization, we are also locally anchored and active worldwide.

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