Lufthansa Group

Expert Cabin Operations (m/f/d)

If you breathe customer centricity and working with cabin crews sparks you joy, then Discover could be the right place for you.

At Discover, our mission is to create exceptional experiences for our customers. We’re looking for people with diverse skills & backgrounds who want to grow beyond their comfort zone, are going the extra mile, think out of the box & wow our customers. Everyone at Discover is encouraged to share feedback, ideas & experiences. One thing we can guarantee about life@Discover: it’s never boring.

Facts

  • Location

    Frankfurt / Main

  • Employment level

    Direct entry

  • Function

    Administration, Planning / Organization

  • Working time

    Full time

  • Application deadline

    09-28-2021

From the first moment we love to inspire our crews & work together at eye level. We follow the same goal: to wow our guests – again & again.

As Expert Cabin Operations, you work hand-in-hand with our team, cabin crew applicants & external partners and support in all relevant administrative tasks. 

Your tasks:

  • Pre-selecting and screening incoming applications
  • Preparing and organizing the Discover Cabin Recruitment Days
  • Supporting the coordination and conduction of our Recruiting Days, e.g. by operating ad-hoc trouble shooting
  • Postprocessing our Recruiting Days and taking care of applicant data during the onboarding process
  • Acting as point of contact for positive selected candidates until their start of training
  • Interfacing with our Onboarding Buddy team
  • Coordinating contract issuance with the HR department
  • Coordinating with external partners concerning all uniform topics
  • Creating interactive E-Learnings for development of our cabin crews
  • Assisting in project if applicable

Free parking, Flight privileges, Jobticket, Service phone, Discounts / shopping, Employee events (summer festivals, participation in sports competitions etc), Mobile working possible, Flexible working hours

Welcome to Discover

Let us introduce ourselves!

  • You share our passion for the job and are customer focused
  • You enjoy getting involved, developing your skills and exploring new ways of getting things done
  • You’re eager to be a part of a company from the ground up and contribute to its success and growth
  • You have successfully completed a commercial vocational training coupled with relevant work experience or completed your bachelor studies in Management, Economics or Aviation
  • Working experience as a Cabin Crew Member  (>1 year) is desirable
  • You are addicted to data and enjoy working with lists & figures
  • You are confident in using MS Office
  • A high degree of reliability and accuracy is part of your daily work
  • You are fluent in German and have a good command of English (equivalent to B2)
  • You bring along a creative mind with an open and approachable personality, but can also be discreet when the situation calls for it
About EW Discover GmbH

EW Discover GmbH is a wholly-owned subsidiary of Deutsche Lufthansa with headquarters in Frankfurt/Main. Starting summer 2021 we will fly our guests to the most beautiful holiday destinations in the Caribbean, South Africa, North America and the Indian Ocean as Eurowings Discover. Our aim is to tailor our flight offer to the individual needs of our customers and make their journey a special experience. As part of the Lufthansa Group, we can draw on the expertise and experience of one of the world's leading aviation companies.

Lufthansa Group
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