Customer Service Specialist (Material Demands)
What makes the ideas fly? For us – ambition, empathy, responsibility and, of course, our people.
Whether aircraft maintenance or engineering, supply chain and logistics, first year apprentice or
highly specialized professional, we all are aviationeers who think forward.
We keep you flying!
Facts
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Location
Sofia
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Employment level
Direct entry
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Function
Logistics / Materials Management, Customer service
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Working time
Full time
Once you join our team, you will:
- Perform customer service functions and ensure timely and adequate response to internal and external customers
- Handle aircraft related material demands
- Perform purchasing and sourcing activities for aircraft material and negotiate prices when needed
- Track, monitor and clarifie all created purchase orders until availability at demand location is ensured
- Provide feedback and status to customers on a daily basis via LHT own systems
- Liaise with material and logistics organizations on a daily basis in English language
- Assist with projects/ reports if necessary
HR Department
Lufthansa Technik Sofia Limited
Free parking, Flight privileges, Canteen (subsidized by employer), Discounts / shopping, Employee events (summer festivals, participation in sports competitions etc), Hybrid working possible, Family days (family gets to know workplace), Flexible working hours, Child friendly, Development programs / Training opportunities, Mentoring, Fitness studio / sports facilities / company football etc., Lockers for cyclists / sportsmen, Medical Insurance
You match our need, if you have
- Fluency in English – both written and spoken
- High level of customer service and orientation;
- Relevant job experience of 1,5 years in supply chain, logistics, business administration is required
- Teamwork ability, assertiveness, persuasiveness, adaptability;
- Attention to detail and are goal oriented;
- Problem solving skills and productivity driven;
- Ability of decision making and self-initiative.
Lufthansa Technik Sofia is part of the Lufthansa Technik Group - the world's leading provider of maintenance, repair and overhaul services as well as modifications to the civil aviation industry. With tailor-made maintenance programs and advanced repair techniques, we ensure the reliability and availability of our customers' aircraft fleets. We are independent of aircraft manufacturers and licensed internationally as a repair, manufacturing and development organization. With more than 26,000 employees and over 30 international subsidiaries, the Lufthansa Technik Group offers a full range of services in the fields of maintenance, overhaul, component support, engines, landing gears, VIP services, innovation and digital fleet solutions to around 800 customers worldwide. Lufthansa Technik Sofia has over 1200 employees. Our success is built on our people who are fundamental to our organization.
www.lufthansa-technik.com/lufthansa-technik-sofia
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