Lufthansa Group

Implementation Manager (m/f/diverse) - based in Shanghai

Working for AirPlus means

  • our growth and training is very important to the company
  • our work environment is excellent, with professional and motivated teamwork spirit
  • our team members are focus on achieve our goal together


  • Location


  • Employment level

    Direct entry

  • Function

    Business Strategy / Corporate Development

  • Working time

    Full time

  • Salary


  • Drive customer implementation, provide the desired solution and act as the liaison between the business units, technology teams and support teams, solving ad-hoc issue, control go live processing and carrying out tasks in compliance/regulation, monitor the progress with deadlines, whilst respecting the AirPlus quality standards.
  • Proactively approach customers to ensure the account usage, assist new customers, prospects and partners in the use of the AirPlus products and services
  • Responsible for an optimal Data Quality within customer launch 3 months, in line with customers’ expectations

Jeanne Han

Work with us!

JX VP CBC operates the commercial and technical implementation of new customers, provides consulting and high-quality professional services on customer enquiries and requirements and therewith connected internal coordination, to ensure satisfaction of all customers in China.

  • Bachelor’s degree with minimum 6 years working experience
  • Minimum 3 years professional experience in a related role within the card payment services or travel/airline industry/GDS
  • Stakeholder management skills including diplomacy and ability to negotiate, strong interpersonal skills and the ability to build relationships at all levels
  • Problem solving and analytical skills and ability to successfully interact with employees and internal/external partners to solve problems and achieve goals
  • Excellent verbal and written communication skills in Chinese and English and the ability to interact professionally
  • Ability to independently prioritize assignments and adjust to a frequently changing workload with changing priorities, engage in multiple initiatives simultaneously
About AirPlus Payment Management Co. Ltd.

AirPlus is a leading provider of corporate travel payment solutions for over 93,000 corporate customers worldwide. As the market leader in Germany with 25 years of experience, AirPlus is well known for innovations and expertise in the Business Travel Payment and Analysis area. With about 1,300 employees globally, AirPlus is a competent and reliable partner in matters relating to Business Travel Management. In order to maintain this high standard, the skills of our employees and the development of their potential, are especially important to us.
Lufthansa Group