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Office Agent

On-site

  • Location: Dulles (VA)
  • Employment level: Direct entry
  • Function: Ground Handling
  • Working time: Full time
  • Publishing date: 11-12-2026
  • Application deadline: 11-26-2026
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Are you the kind of person who keeps everything organized and running smoothly? Do you enjoy coordinating tasks and making things happen behind the scenes? 

Your next opportunity awaits, apply today! 

Tasks

The Office Agent is responsible of the following duties, among others: 

  • Documentary Acceptances
  • Shipment Data Capture
  • Prioritization of Export Build-up and Import Breakdown
  • Preparation of Export and Import documentation (Manifest, AWBs)
  • Handling of irregularities (MSCA, MSAW, FDCA, damages)
  • Preparation NOTOC
  • Close out flight
  • Handling of irregularities (MSCA, MSAW, FDCA, damages)
  • Customer contact (Notify customer)
  • Hand over AWB and Docs to customer
  • Debit charges 

 

* Perform all other duties assigned or delegated by supervisors 

Behind the scenes

Our Philosophy- Diversity, Equity, Inclusion, and Belonging is a part of our DNA which enables us to remain innovative and competitive

We are committed to embracing diversity of backgrounds and perspectives, creating equitable opportunities and experiences for all, and fostering an inclusive culture that allows everyone to be their authentic selves.  

Our Purpose

The Lufthansa Group connects people, cultures, and economies in a sustainable way.

Join us!

Lufthansa Group is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic in accordance with applicable federal, state, and local laws.

Requirements

Are you ready to Take-off with us? Know more about the requirements:

  • High school diploma/GED desirable
  • Professional experience desirable
  • Fluency in English language required
  • MS office as user
  • Excellent reliability
  • Excellent teamwork
  • Strong customer orientation
  • Strong quality consciousness
  • Strong productivity driven
  • Lift up to 70 lbs
  • Outdoor weather conditions
  • Willingness to travel
  • Must possess a valid driver’s license
  • Ability to work under constant time pressure
  • Ability to manage high-stress situations
  • Must possess a legal work permit in the U.S.
  • Must be willing to work shifts

 

* CV/Resume required

* Company will not provide relocation assistance

Benefits

Flight privileges

15-20 Vacation Days

401k plan

Commuter Benefits

Education

Employee Assistance Program

Family Policy

Flex Holidays

Healthcare

Life Insurance

Long Disability

Short Disability

up to 60 Sick Days

Flight privileges, 15-20 Vacation Days, 401k plan, Commuter Benefits, Education, Employee Assistance Program, Family Policy, Flex Holidays, Healthcare, Life Insurance, Long Disability, Short Disability, up to 60 Sick Days

About Lufthansa Cargo AG

Lufthansa Cargo Aktiengesellschaft, headquartered in Frankfurt am Main, Germany, is a subsidiary of Deutsche Lufthansa Aktiengesellschaft. Lufthansa Cargo ranks among the world’s leading air freight carriers and currently employs about 4,150 people worldwide. Lufthansa Cargo focuses on the airport-to-airport business. The cargo carrier serves around 300 destinations in more than 100 countries with its own fleet of freighters, the belly capacities of passenger aircraft operated by the Lufthansa Group and an extensive road feeder service network. The bulk of the cargo volume is routed through Frankfurt Airport.
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Lufthansa Group
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